McDonald's in Northumberland

Ordered on the MyMcDonalds app and my order came quickly even though it was very busy. They brought me the wrong burger but within a couple of minutes of telling a member of staff passing by she gave me the right burger. She was lovely and sorted it quickly.

Good to grab a fast bite with friends. Have a good number of choices in breakfast and lunch. If you are indian and find it difficult to eat or cook you can grab a bite here.

Bit hit and miss with this McDonald’s. Due to how busy the establishment is, the staff can’t seem to keep up with the required work (e.g. cleaning tables, salting chips). I would like to specifically point out how they seem to not salt their chips often enough to make me not want to spend my money here. I also ordered a chocolate milkshake to find that there was a quarter of the volume missing, where did my quarter of £1.69 go to?? I would have spoke to someone to correct this near fraudulent behaviour however I was in a rush for the train - regardless, this shouldn’t be occurring and therefore I would suggest that you don’t waste your time and money in this McDonald’s as sad as it is to state…

this place is really a good place to get your classic standard mcdonalds. however, you do have to know that at certain time such as lunch and dinner there is normally a large wait for the food but as this is in the centre of town there isn't that much you can do about it. during the mornings however it is less busy so you can always hop in for a quick breakfast

Absolutely horrific service from Northumberland street McDonald’s. Food arrived late and literally stone cold. Meat was dry and chips were scarce and soggy! It is NOT worth the money ordering food for delivery from here considering the food probably sits for an hour waiting to be collected. Doesn’t help at all when the managers decide to ignore all phone calls considering they probably know how many complaints they would recieve otherwise.If only more people would boycott this ridiculousness, they may just pull their finger out of where the sun doesn’t shine!

Tried the McPlant and enjoyed it. Almost didn't though as it was missing from our order. When my husband went back he was told 'well it was in the bag' it took another member of staff to point out to our server that it was actually sat waiting pretty much in front of him to go in the bag and it hadn't been put in already at all!

Ordered food at 17.55 waited until 18.25 then had to leave to arrive at work on time. Spoke to staff to see what the delay was - an issue with order numbering…! My order was No. 91 and when I left they were serving No’s 30 to 40.Fast food, I don’t think so. Unless you have an hour or two to spare don’t bother.Have it a second chance and called in after work, checked order numbers ready to collect 60+ and waited to see what was being served, surprise surprise serving orders 16+ so left as I wasn’t going to pay for another meal I wasn’t going to get.

Really slow service, this restaurant offers table service which means people order and sit waiting so it's hard to find a table if you walk in and collect. Took over 20 minutes for 2 meals to be ready and even then the order was wrong. Food itself was fine (didn't have time to wait for the correct order and what we got was acceptable) but I won't be rushing back to this restaurant.

Staff were very friendly, helpful and clearly not shy of a bit of hard work.But it was very busy and they were understaffed meaning it took a long time to get my order, it wasn't as clean as it could have been and bins were overflowing. Although to be fair one of the staff emptied mine as I was using it.This wasn't helped by seemingly a large number of customers who were too lazy to take their own rubbish to the bin, expecting the staff to do it for them.

Staff very rude, burger bun burnt and drink was meant to be a large also chips was freezing did not enjoy