Morrisons in Northumberland

Visited for a “quick” breakfast before heading away for the weekend. Used to visit often but had not been for a while, had to pick up some groceries so thought we would nip in for a quick bacon roll & coffee. Used the in house order point, selected a table that I thought was free however a customer in the queue had taken that table so moved again to another table, very confusing, the old system was far superior. Cafe was not that busy however there were a lot of dirty tables, two members of staff on, the service was abysmal 45 mins for two bacon rolls and two coffee’s no direction of where to get your cups, had to queue just to ask staff, who were not very friendly. Once the food arrived there was no apology at all, and the bacon was served in a ciabatta roll !!!! Never seen anything so strange in all my time, a bacon roll should be served on a morning roll not a dried out ciabbata roll, that was as hard as a rock. Customers who had ordered two breakfasts before us were only given there’s as we were leaving and again no apology to those customers, surely things are pre cooked and kept hot …. Yet it takes 1 hour to service breakfasts. The shop also had no bags like not a single carrier bag, not a single bag for life, nothing … bizarre watching old ladies juggling groceries out to the car, with no staff in sight to help and no signs up warning customers that there was ZERO bag stock, yes most people will have a bag for life but not everyone remembers. Overall a very poor experience, over £10 for the worst bacon rolls I have ever tasted wish I had sent them back and got a refund, not worth waiting 45 mins, if we had more time we would have used one of the local cafe’s or bistro’s

I asked for some porridge, "have we got any porridge" " aye but you'll have to wait a while coz there's tickets before you".... Nothing like making me feel like a hindrance just because I wanted porridge

Nice clean place to shop. Ample parking. Toilet facilities within. Well worth a visit

Normally more stars, but lately so understaffed the quality has really dropped. Hope to see it improve.

You pay too much to wait too long for a substandard meal. Can wait up to 30 mins to be served which is just ridiculous. The price isnt so bad but you would expect better food for it, it is really hit and miss amd sometimes not cooked very well. The staff are quite friendly

Lovely hot fresh food. Staff extremely friendly and welcoming. Excellent value for money.

Good food at a cheap price, friendly staff.very helpful

The mega breakfast was absolutely spot on. The filter coffee was lovely. Well worth the money.

Great food at a good price always busy, friendly staff

Nice homely food. Pleasant atmosphere. Service good.