Costa Coffee in South Tyneside

I love this place for a catch up with family and friends., friendly staff, good service. Good drinks and snacks.

Worst Costa in the North EastFood was staleStaff under trained in hospitality and in customer service and being a baristaBarista totally messed up our drinks and served us spilt and half empty drinks

Nice surroundings, could do with more space. Very eclectic mix of people on when we went, staff knew regulars by there names. Friendly 🙂

I went with my daughter and ordered 2 hot chocolates. Mine with cream, took one sip the cream was off and it stunk. Couldn't get the taste out of my mouth.. The lady did replace but I wasn't impressed

The Staff are very welcoming and friendly service team too all the food and drinks are a very testy and the atmosphere is always very good there it is a lovely place to go for a catch up with friends and family

I've only been twice to this Costa. I must give a mention to the lad running the premises. He was friendly & welcoming to every customer as they arrived. He ensured they had a cleaned table and safe area to sit. He worked tirelessly & efficiently, organising the staff whilst chatting and attending to new and seated customers. Unfortunately 2 women were displeased at being 'told' where to sit and complained. Not once did the lad lose his courteous, kind demeanour. I have worked in customer facing and sales industries. Its nice to see some places making sure customer service is their number 1 priority.

This was our first time out in 4 months. Felt very relaxed and safe. The gentleman on shift was ushering to the correct table after he cleaned and kept everyone safe and distanced In the queue. All in all made our experience an enjoyable one. 😷

Fab little Costa upstairs in Next, South Shields. Wide selection of food and drinks, perfect for a sit down after treating yourself or a loved one in Next. Lovely, friendly staff. Always clean, chairs tucked away, tables tidied. Toilets are available too. Perfect cafe also if you want to study or read your book in. One of my favourite haunts in South Shields.

Lovely place to stop by & grab a bite to eat & a relaxing coffee. Staff are all lovely & friendly.

Absolutely gorgeous coffee and hotchocolate. The best hotchocolate is round about Christmas time when they bring out the mint hotchocolate with a little candy cane