Grindon Dragon in Sunderland

We ordered at half past five to pick up , so not at peak time. The order was missing the rice which after we complained, took half an hour to arrive even though we are a five minute drive away. The duck was disgusting and a third of it was thrown away as it was just all skin and gristle.

Big portions, gross food. I work all over the country so have tried a lot of takeaways....this is one of the worse.

We ordered last night for the first time and I highly recommend them. The food was very nice, we will definitely order from here again.

What can I say!! I ordered my food for collection after work and arrived on time but the food wasn't ready but talked to very nice lady who was serving on the counter who said food wouldn't be long. While waiting you could hear Chinese staff in the kitchen with very raised voices, this then escalated into shouting. At one stage the lady went in to the kitchen to say customers are in the shop but this did nothing to calm the situation. Poor lass came back out and apologized for what was going on. She then went back into the kitchen with a big wooden bat to calm the kitchen staff that were obviously fighting at this stage, the fighting then moved into the shop counter where I got my first hand sight of the scuffle. The poor lass on the counter pushed kitchen staff back into the kitchen and told them to get cooking, she quickly dashed into the kitchen and brought out my food that had obviously been cooked before the 10 min conflict in the kitchen. She packed it up and I did ask is it hot still and was it correct as with all the commotion I knew it would be wrong. She apologized again and I left. When I got home I unpacked takeaway and food felt luke warm to touch and opening I discovered one of the meals wrong. Grindon dragon knew there mistake and rang my mobile and said I gave you the wrong meal and said give me your address and I'll make the incorrect meal again and deliver it, I said the rest was just warm but this fell on deaf ears. I then preceding to eat the Luke warm food with my mother and it was not nice. Chinese food tends to turn to jelly once it goes luke warm to cold and didn't tast very nice. 75% went into the bin. The meal that was being delived for my dad arrived about 40 mins later by a child who knocked on my door who handed the meal over in a bag like it was a rat by the tail. Spent about £27.50 on a meal that wasn't fit for dog to eat. I've gave one star as the lady on the counter deserves it for stopping China enterin the Ukrainian Russian conflict. Personal note I'd have sacked all the kitchen staff on the spot as it was unprofessional for the public to see a bunch of hand bag swinging idiots fighting.I'm on the fence if I'd ever use Grindon Dragon again.

Excellent value for money and great food.

Great food, great value and friendly staff

Just had a lovely Chinese takeaway. Delivery very quick. Looking forward to trying another dish soon.😀

Food turned up on time and delivery driver was polite and friendly. Food was great and piping hot. First time I've tried and would highly recommend

The food was delivered swiftly and was as expected. A good positive overall experience

Meal was very nice tasty and well cooked but waiting time quite long but all round recommend