Grindon Village Tandoori in Sunderland

Absolutely disgusting food and service.Wrong order arrived, called restaurant and i was called a liar with regards to the order which arrived compared to the order I’d placed.Told me they’d deliver another order when they had time??? Attitude of guy was very aggressive and hostile from the start.Requested a full refund and to collect the wrong order and he put the fone down on me and blocked my number!!!

The food is absolutely amazing but tonight’s order was a disgrace. I ordered delivery over the phone and was told 30 minutes. I’ve rang after 45 minutes has passed. No answer after the first 3 calls. I called again, all after one another. They answered my 4th call with a straight response if we’re closed and as I tried to explain I have a delivery they hung up. (Customer service isn’t looking good at this point). I rang back straight away for a 5th time, they answered, thankfully my order will apparently be here in 5-10 minutes and the phone call was answered a lot more professionally. Update to follow on this order……

Horrific customer service ordered food at 6:25 food meant to arrive at 6:55 currently 8pm and I still have not received food after 3 phone calls I have a man on the phone with the biggest attitude I have witnessed I will not be ordering again and would never recommend.

Food was good....just as well I ordered extra papadums as the ones that were meant to come with the set.meal didn't...or vise versa

Poor service will not return ordered at 6.20 told it would be approx 1hour food eventually arrived at 8.20 2hoursvafterbordering it also took me 15 mins and 6 phone calls to get through to cancel food at 8.05 yet it still arrived at 8.20 absolute JOKE .

Fast efficient and tasty food from our local Indian takeaway.We love the flavour of our favourite curry and usually split it between us.When we call the collection in the person(s) on the phone are always quick to answer and on the ball.Right on the main street and the sign clearly visible when driving by.Cash only payments is possibly the only draw back which is a small price to pay when you’re belly’s rumbling for your favourite dish!If we had to be critical, the only thing we could say would be the chicken can be too dry (from time to time) but this is far from any reason to downgrade the service as its always tasty and filling every single time!!

First time I've been here but omg what a beautiful place. Nice and hot food and quick service

Absolutely disgusting, my madras had no taste, the chicken was very chewy, the only things that were nice was poppadoms and chips. Very disappointing ☹

Food was nice BUT like most other Indian takeaways portions are significantly reduced in size than previously sold yet prices are ridiculous.... Also took alot alot longer to deliver than I was told.

First time ordering and can not pick a single fault! Resteraunt standard meal from taste, value, temperature and delivery everything was spot on! Highly reccomend and very accommodating friendly staff! Gained a regular customer.