La Dolce Vita in Sunderland

Decided I would make an update to my review, because honestly the quality has improved into 2022. Not exceptionally, but still a lot better than what I'd said before.The food here is 50/50. I don't mean that half of the menu is good, and half is bad. I mean, no matter what you order, you have about a 50% chance it's going to taste awful. I can order one thing one day and the pizza is beautiful and the chips are golden and crispy, and order the same thing literally a day later, and the pizza tastes chewy and metallic, and the chips are undercooked and way too greasy. It's a bit of a dice roll.The prices are standard for this sort of takeaway, you could probably feed 2 people here for £10, or maybe £15-£20 if you're really having a fat day! They have some good offers, which I didn't notice until ages after. I usually order a 12" pizza, chips, and garlic sauce which will be about £13, and it took me months to realise the have all that AND a can of pop as an offer for £11. Check the special offers and such!In store is usually relatively tidy, and the staff are nice. You can probably tell based on the place that you're gonna get some chavs in here, and they can be loud or rude, but that's no fault of the takeaway.The reason I order from here is honestly the convenience rather than the quality. Some days they stay open past 3am, which is great for night owl like myself.The downside is, on the days the food hasn't tasted so great, I've been very ill the following day. The kitchen staff don't seem to wear hairnets or gloves, or follow other health and safety related things. So watch out for that.Overall, this place is just meh. I'd give it 2.5 stars if I could, because it's so 50/50, but I'll give it 3 because I've honestly probably spend £200 here in the last few month out of convenience

The calazone pizza I ordered was so dry I couldn't eat it as they put cheese on top but not inside! Very disappointed would not recommend!

delivery driver came to the door in high vis jacket and was before time he was very polite and friendly he was also exceptional at his job always gave a smile went above and beyond to what a delivery driver normally does and will recommend to anyone, great friendly service tipped driver always very friendly and very helpful and shop always gets order correct no complaints from me.

After it going off the rails and been absolutely S**t I'm happy to say one ordered tonight and the Dolce Vita is back. Pizza was dripping with cheese and full of flavour. Kebab meat was perfect. Keep it up.

Over 3 hours for delivery. Several times of “it’s on its way” just be honest instead of making of a lie for where the food is.

Ordered food using uber eats. Got 2 wraps, garlic bread and pop as a deal. You would think with the food would be a 2l bottle and not a 500ml one. One of us ended up with no drink. One wrap was ice cold, I mean as if it was kept in the fridge. Tomatoes with a funky taste, bitter cabbage. Donner kebab didnt seem fully cooked yet crispy. Tortilla had a burnt taste despite cold. Other wrap - chips over cooked, not wrapped very well and ended up using a plate for it. Garlic bread really cold and crusts really hard. Even pop, even the thing that is manufactured elsewhere was flat. Really bad experience and will not order here again. Avoid if possible.

Appalling their got no respect for their customers and lie over the phone. Said they would send my bottle of pop out but they didn't.How can you forget that when I literally only order that and a wrap. And because I refused to pay for missing item until it showed up they refused to send it out. Even though I had already paid for my wrap and the deliverly fee. Absolutely disgusting when I place an order I expect everything to show up. I won't be ordering from here again. You's have lost a really good customer!!!!!!

Worst kebab ive ever had chips freezing and like rubber and over an hour delivery for an address 4 mins away delivery driver threw the food at me liie he was passing the ball in a rugby match oh and the chicken was burnt

Food was freezing put the order in waited nearly 2 hours asked for salad got chips, the chips were like rubber, pitta bread were stale. Burger tastes like was microwaved. Save your money don't order from here

Usually have no issues with La Dolce Vita. Food normally arrives on time and is hot. A couple of times they have forgotten an item but once you call them and let them know, the missing item is delivered. My only real complaints are the 50p service fee they charge whether you use card payment or cash, bit of a rip off, and £2.80 delivery charge for Roker as we are SR6 which is the same postcode as Cleadon. I am basically down the road from the shop so a little expensive