Afternoon Tea at Adair Arms Hotel in Ballymena

Went for food and drinks,friendly staff,good value for money

The hotel room had lovely comfy bed. The bathroom was a bit dated and it took a while to work out how to use the shower. Our room was right next to the kitchen vent which was noisy and smelly, though fortunately not at night.We enjoyed a great breakfast on out first morning. Served at table from a menu choice. It was excellent. My husband had the omelette which he said was delicious followed by yoghurt and fruit . I had poached eggs, done perfectly, and had a cheeky chocolate muffin. However on our second morning we were greeted with a hot breakfast buffet and no menu choices. It was all self service. Very disappointing. We were seated in the raised section of the restaurant which meant traipsing up and down steps to get everything. Not even a pot of tea. It was served in those horrible communal jugs, which don't taste fresh. Not a relaxing start to our day. The buffet itself was a disappointment. There were no eggs so I had to get what I could and wait for eggs, again traipsing down the steps. Often the sausages and bacon ran out, such that latecomers had a very poor choice. Then when I decided to have some fruit, there was no grapefruit, just orange segments. It was all very poorly manned.I hate buffet breakfasts in general as I don't want to be constantly traipsing up and down in the morning but being sat on a raised section made this experience even worse. I think this change was due to having a coach party in the night before, but the hotel needs to remember not all its guests are a coach party.The hotel is lovely and staff very friendly and the food at dinner is amazing with huge portions.

Fantastic hotel food is beautiful, really enjoy going to it . Great staff and value for money

A pleasant and homely hotel.Mahogany type finish throughout. The location of the hotel is very easy to get in and out of.... Parking is very convenient to the back entrance of the hotel.Menu has a wide variety of foods to choose from. Staff are courteous and helpful.Toilets are kept in pristine condition.

Stayed here after our wedding with our family and wedding party, it was perfect. Staff were SO friendly, really lovely breakfast with lots of choice, our room was really spacious, and everything was really clean! Would recommend this hotel to anyone!

Was there today for a family function. The place is nice and the food was very good, but the best thing about the place was their staff. They were so friendly and helpful. They made us feel very welcome. Because of this, we will definitely be back.

We stayed for 2 weeks and the staff could not have been more accomodating, friendly and professional. So close to town, rooms clean, food great. Natasha in restaurant was so lovely, doing everything with a smile.

Went into the hotel yesterday and the conversation with the receptionist went something like this.Me - Hi. Do you do afternoon high teas?Receptionist - Yes we do. When do you want it?Me - Today?Receptionist - Have you booked?Me - No. Do you need to book?Receptionist - Oh yes.Me - Seriously?Receptionist - Yes we need notice.Me - How long?Receptionist - A couple of days. But we could do you a scone and tea. Our scones are to die for.So we did eat there and it was fine and we did have a scone and they were very nice too, but why oh why in the name of all that is good and holy, could they not summon up the energy and the will to put a few sandwiches, scones and tray bakes on a wee stand? OMG - we are so bad at customer service in this country. PS - the website makes no mention of having to book three light years in advance to have a proper high tea.

Me & my family stayed on 25th april 2022, I was given 1st floor room at the very end I think 124, from the moment I entered my room it was like the north pole I ended up wrapping the bath towels round me & stealing my husbands socks which he had on all day, I didn't complain as I know the hotel was full booked. Spoke to the receptionist the next morning & told her. The staff & food was nice.hotel clean just didn't expect it to be so cold, all of my families room where fine

This is a fantastic Hotel the staff are very friendly and helpful.You would struggle to find better and the food is sublime.Very good choices from breakfast till evening meal.I sound bias but it's down to such a good experience and not sorry to say it.Thanks for a wonderful stay.