Gallery Cafe at Clares in Conwy

After briefly skimming through prior reviews I felt no hesitation to express one of my own. After travelling two and a half hours on a Saturday morning to visit Conwy castle, with my pregnant fiancé. We found this cafe ideally located on the attraction car park. Branding itself as a cafe/ tearoom and gift shop. We felt this would be the ideal location to refresh. On entering the cafe we noticed the restroom door wide open. So as far as most cafes I’ve ever visited in the Uk the Restroom facilities are usually available to the customers, for hygiene purposes (before you eat) at the very least. We’ll not hear I’m afraid, an extremely hot headed lady, quite aggressively shouted at me in front of an audience of other customers, this left me and my fiancé in a state of shear embarrassment. So we left with a immediate effect and found some beautiful cafes a just few minutes walk away. I’ll re iterate, the toilet was on the SHOP FLOOR and WIDE OPEN. A solution would be to hire a handyman to fit a lock or something or at the very least PUT UP A SIGN.

Got there at 3.30pm but left us standing in the queue for 10 minutes before telling us they are closing. I say queue but there was just 1 person infront. Closes at 4pm.....only wanted a quick coffee!

Very nice place with good afternoon tea. Friendly service.

After a long mornings walking with the family and dogs we were glad to get to Conwy for a sit down and stock up on drinks and ice cream, being the nearest shop to the carpark and offering traditional Welsh ice cream I entered the Castle Gallery hoping to to purchase all the frozen treats and liquid refreshments we required. Unfortunately upon entering I made the fatal mistake of asking the proprietor if I could first have my dogs water bottle filled as it had been a particularly warm morning and had used it all refreshing the dogs during our walk. Whilst standing next to a sink behind the counter he pointed at the fridge and explained "there's bottles in there" now I know my dogs are worth the finest Buxton or Malvern spring water at whatever hugely inflated price he was asking for them but after due consideration of what I was about to spend in his establishment refreshing the family I didn't consider a quick splash of council pop for the pooch's was to much to ask for. Can I just add that if you find yourself in Conwy and feel like a nice frozen dairy treat atop a waffle cone then do yourself a huge favour and take a short walk to Parisella's Ice Cream Parlour located on High Street, a far superior establishment with friendly staff that actually smile. As for the gentleman with a face like a smacked arse in the Castle Gallery well he can pop his ice cream so far up a certain orifice hell need a damn good proctologist and several hours to retrieve it.

Nice food, but the elder lady is clearly anti-english and rather rude/abrupt with it. The gentleman was friendly enough as was the young lady on the till.There are tea marks up the walls too, so not very clean.Quite a basic place, but recommend going into the town to get a bite.

Asked for some tap water for my kids and the woman inside was rude saying they sold water while begrudgingly filling our bottle. Would not spend money in this cafe after a remark like this.

A lovely cosy little tea shop, serving sandwiches, scones, toasties and a fine array of cakes. Pop in after a good hike around Conwy Castle - it'll warm your cockles :)

The menu looks lovely. Unfortunately you could order hardly anything off it because they had either sold out or weren't doing it. Went in for lunch and had to settle on a cup.of tea because that's all they had!

Wonderful little tea shop! We stopped in Conwy on a cruise shore excursion. I have to say this little shop is one of my favorite places we stopped at on the trip.The scones and tea were fantastic and very reasonably priced. It was clean and the service was very friendly. The shop was adorably decorated. If you find yourself in Conwy, I highly recommend this place.

Another lovely little tea shop that Wales does so well. Homemade cakes (I can recommend the chocolate orange cake if they have one) and scones. All delicious and not over priced. Clean and comfortable