Julia Jones LTD in Conwy

Excellent customer service. Love my chair, it is so comfortable, simply the best! :)

Found just the chair we were looking for, great product at great price. Delivery & assembled with efficient ease.Thank you.

Very lucky to have this shop so close. Lovely products and very helpful staff.

A lovely company to deal with. Excellent customer service. We ordered 4 seats and they were delivered on time as promised to us in Yorkshire.

The best sofa buying experience I've had. From initial enquiry online, emails back and forth with advice on fabric, colour & model; store visit and prompt & efficient delivery. We absolutely love our new sofas, fabulous business to deal with. Thanks to Zeta & team.

Excellent service once again and competitive pricing. Zeta has always been so helpful providing samples and feedback on the various items in the Fama range and always responds promptly to any enquiries. As a result, I have bought 3 times from Julia Jones online. Highly recommend because of this personalised service. In addition, the courier company they use is top rate too, with brilliant delivery guys who arrived on time, unwrap and are courteous and cheerful . What's not to like about the whole shopping experience! Truly excellent.

Our myfama nest love seat arrived today and we love it! Really cosy, good quality and looks amazing! It was delivered faster than we expected which is great.Zeta who dealt with our order was amazing! She was responded quickly and was really helpful in sending different samples and showing us a mock up of the seat.

We ordered a FAMA sofa and chair from Julia Jones at the end of November and they were delivered, as scheduled, to our home in London at the beginning of February. The products are excellent and work wonderfully in our living space. I would like to thank the team at Julia Jones, notably Zeta and Rob for their excellent customer service from start to finish and for making this review such a pleasure to write. As we are not local, Zeta offered lots of helpful design advice over the phone and sent swatches of fabric to help us choose. On request, we sent Rob a short video clip of the entrance to our home and living room so that he could confirm that the furniture would fit before we placed our order. Such professionalism and attention to detail from the team at Julia Jones really exceeded my expectations of what good customer service looks like.

We ordered two of the Lenny recliner/rotating chairs for our living room. The service was absolutely brilliant, the chairs are absolutely fantastic. Quite literally the best 'virtual' furniture shopping experience you could hope for. Quality and style of the chairs is top notch. Really happy with the entire process and end result. We even had check ins to make sure we were okay with the delivery times and another one checking we were happy with the items after delivery. Thank you to Zeta and the team. That is how it should be done.

Zeta, thank you for all the help in the past week and for sending out all the samples of fabrics that I requested during lock down. It’s really helped us to make our decision on choosing the Fama Opera sofa so much easier and to know it’s already on order.From the start of contact it’s all been fantastic, very helpful along with wonderful service.We look forward to receiving our sofa soon and doing business with you again.Hope to visit you in your show room once we are allowed out to look at the chair options we discussed.Massive thank you.HIGHLY RECOMMEND Julia Jones Ltd