Kentucky Fried Chicken in Conwy

Cold chips, chicken luke warm, had a couple of chips binned the rest (2 box meals), popcorn chicken had dark patches on in (not burnt) & a hair in it just for an added extra.1 star as i cannot select zero.

Ordered gravy asked the girl when being given the food " is the gravy in the bag" was told "yes". Got home - no gravy ! 11 stone cold inedible chips in my meal so nothing worth eating the gravy with anyway. I then rang 5 times to ask for a refund and guess what! No one answers the phone. THIS PLACE IS THE WORST KFC ABOUT. . Do yourself a favour, cross the road and go to mcDonalds

Travelling home from holiday, we had an incident of car sickness. The staff at KFC were super helpful and kind. They gave me soapy water to clean up with towels and gloves. Fantastically helpful.

This place is an absolute joke, waited over 25 minutes on a quiet day for a small order of food. Supposed to be fast food. It would have been quicker to order and est in a proper sit down restaurant

food just arrived, havent eaten it yet but it looks good, havent taken it out of the box either, drink tastes nice, havent drank it yet though. cutlery looks nice, havent seen the cutlery yet im just guessing, nice sporks

Absolutely disgusting hygiene in this place, bins are overflowing the tables & seats are disgusting, I sat down here and god knows what I sat in & had it all over my trousers, the service from these team members is appalling, They swan about like they’ve got no customers to serve, the area manager should be dam well ashamed of him/her self, I’m surprised they haven’t been shut down! We’ve been twice as we thought we’d try again to see if the service/hygiene might of changed, well absolutely not! Avoid this place like the plague!

Honestly unbelievable AVOID!! I waited in the drive through for 40 minutes for a couple drinks and a cookie is 8.25pm on a Sunday! God help them! And the car park was utterly disgusting!! KFC couldn’t give a s***t about the environment or the local area! Your a disgrace

Ok. Had a bit of a wait, despite only 1 in front of us. Chicken good, but KFC Chips are pants no matter what restaurant you get them.

Absolute shocking behaviour from the employees at this branch. Laughing and joking being racist and exchanging disguisting comments towards a member of the public. I only managed to get one of the employee members names, George. I am disguisted. Management appears to be lacking and allowing it. An immature nature and disguisting state of affairs at this branch. I will use the LLandudno branch where the service is always professional and courteous in the future. Something needs to be done about the behaviours at llandudno Junction branch. It is unacceptable and the staff members in question should be dealt with by SMT accordingly.

Very disappointed with my experience today. I originally went around the drive through and sat at the order box for 90 seconds where there was no communication on whether to wait and order there or to continue to the window to order. As there was only one car in front of me I assumed that it was order at the window. Sat in the queue for 7 minutes to finally get to the window where all the staff are conveniently busy and ignore me for a further 2 minutes until I finally give up and go park and go inside to order. Once inside they have closed the majority of the seating area at 9:15 and have two members of staff cleaning down whilst a single person takes and packs orders causing what should have been a fairly fast service to be slow and take a further 5 minutes. The lady who served me was very helpful and although having to put my order through multiple times still managed to get there in the end. I was then given my Lipton ice tea which tasted watered down which means either it was running out or the lines need a thorough clean. I asked one of the lads to check whether it was right and he simply got me another from the drive through tower which surprisingly also tasted watered down but I gave up here and just binned it on my way out. I finally got my food and in general it was quite good, the large chips portion wasn’t in the correct pack and the amount of chips was terrible but at least the tasted ok. Finally after all the effort of making sure my order was correct I finally come to eat my burger only to find out it hasn’t been towered and I have a normal fillet burger. My one complaint with the lady who served me is she didn’t give me a receipt which has meant that I have had to write this review here instead of filling it in on the survey at the bottom. My last point is that as my food was packed from the drive through and it was not communicated to the lady on front when it was ready it meant it sat on the side for a good 1-2 minutes getting cold