Pen-Y-Bryn Teahouse and Rooms in Conwy

Very impressed by the cute little teahouse. We were hosted by a lovely lady. The freshly made scones were so delicious!

Friendly service, we came in with 17 people and the staff was helpfully finding us tables, lovely homemade scones warm and fresh, The Full Welsh all day breakfast was a real treat, again staff very attentive and I would come back here again, a must visit.

Stopped to have lunch at Pen-y-Bryn and was greeted by a miserable young dark haired girl, took both our orders and we asked for sandwiches on white bread.Brought both out on brown granary bread and when I told her I asked for white she stomped off to change it.Came back less than a minute after to say they have no white bread, why did she not mention that when taking our order plus she gave us the choice to begin with.Was the worse customer service I’ve experienced in a long while and she definitely needs to be sacked because that sort of service and attitude is not except-able.Shame we stopped here because there were lots of other lovely places we could of had lunch and would have received far better customer service I’m sure..

Ordered two full Welsh breakfasts and they were very very disappointing. Paid £2 extra for a single hash brown that was soggy with fat and barely cooked. The mushrooms were deep fried and the slice of black pudding was undercooked and had obviously been cut in half, then split between 2 breakfasts. The lady serving was on her own and very busy, but she was polite and friendly. Won't be going back

Such a weird experience. Rude, stressed woman served us, a younger girl was more polite than she was. Cake was nice but absolutely coated in icing sugar which made it a real faff to eat. The same person who was rude with us was the same with other customers. Maybe just caught them on a bad day but won't be back.

Lovely waiters and owners, BEST JACKET POTATO I loved it! Our doggo got some nice treats, recommend :)

Agree with previous reviews regarding the rude waitress/owner!! Were sat in a small room with three young waitresses where eating their dinner. Were told rudely that no food wasn't available anymore apart from three cakes. Not felt welcome at all!!

Had a great breakfast really enjoyed it. Great character to the building price was very reasonable definitely be returning in the future 😃

Called in just before 5:00pm on a cold March day and was greeted by a very warm welcome. The staff were very attentive and service was great. Our table was in a nice and quiet setting. The food arrived in good time and was very tasty with good-sized portions. Will call in again when visiting the area.

absolutely amazing, lovely woman who served us, we went twice and she was so happy to see us again, had a lovely bacon ciabatta and it was delicious. i will definitely go back!