Ty Gwyn Hotel in Conwy

The cooking here is incredible! I had the fish, and was blown away by the flavors. It was the best I have ever eaten. We also had a baby with us, and staff were so friendly and helped us accommodate ourselves throughout the meal. If I ever find myself in the UK again, I will literally return to Betws-y-Coed for the sole purpose of eating at Tŷ Gwyn.

Lovely old building, historic interior, a feast for the eyes. Welcomed by a lovely young lady who showed us to our table and eventually took our order. Such a shame then that we had infantile, arrogant abuse from the waiter/manager/perhaps owners son because we dared to make a complaint .....my partners dauphinoise potatoes resembled a spoonful of mash, carrots tasteless and my red cabbage was as dry as shredded paper!This young man considered us obnoxious because we were unhappy with the food quality, practically got to a shouting match, he even followed us to the door and watched us walk away!! We discovered later that Ty Gwyn is known locally by some as 'Fawlty Towers'!We spoke to a couple in our hotel who had a pleasant experience after our visit....shame we didn't!

Just arrived in wales for a weeks holiday and the ty gwyn had lobster on the menu last week so we booked ahead of time. Rang last night to confirm booking and all good so far..👍However thats where the good stuff ends unfortunately!We arrived on time and was immediately seated by a nice young lady.We both ordered the moules marinare which unfortunately when came were not hot...and i had 2 mussels which hadn't opened.A young man came and asked us if everything was ok and i told him that the dish wassnt hot enough and 2 mussels didn't open." why didn't you say something,?" He asked.Well the mussels that didn't open were at the bottom of my dish so i didn't see them until id nearly finished!I didn't want to mention they weren't very hot as my partner seemed to be enjoying his!Then came the main...i ordered the trout which was lovely and tender and was a big portion too. ( unfortunately the lobster wasn't on the menu)The waitress came and asked if all was ok..which as we had only just started to eat seemed to be ok.Unfortunately as i progressed with my meal the sauce was very greasy and the carrots were dirty and not scraped and the beans hadnt been topped and tailed!The young male waiter came and asked if everything was ok..and when we proceeded to tell him our concerns he threw the bill on the table and left!! Not asking if we wanted dessert or drinks etc..We went to pay..and was confronted by an obviously angry scruffy young waiter who called us " obnoxious " and when i asked him to calm down he said we were on camera and that we weren't to come back..blah blah blah..Well...not before i had told him it was our first and last visit to this establishment.Why ask if everything is ok if you're not prepared to listen to constructive criticism?What an absolutely beautiful building but unfortunately with arrogant trainer wearing creased tee shirt boy trying to show his authority...On this occasion young man you have lost this business our custom for the next seven days because of your argumentative immature behaviour.Have you ever heard of " the customer is always right"?We left a £2 tip...please put this towards a pair of shoes and a crisp shirt.Thankyou to the young waitress who seated us and took our order initially.

We just had 2 nights in the ty Gwyn hotel fantastic stay . room was excellent with a spa Bath so cool. Had food on the both evenings excellent selection and outstanding. Staff very friendly and helpful. Would recommend if looking for somewhere to stay in betws y coed.

Lovely characterful inn with beautiful food. We hoped for a pleasant pub meal after a busy day exploring Wales. The food turned out to be stunning. Everything we ate was beautiful. I’m very thankful they called us during the day to ensure we could make a reservation, as they were beginning to get full for the evening. Our room (the apartment no.14) was amazing, beautifully furnished with everything you could need. We’re really looking forward to going back in the future.

We booked a table for our first evening based on the reviews and were so impressed we booked for our second evening...Not necessary to look eleswhere...just perfect!! fresh produce, presented beautifully ...Book a table..

Lovely owners! Fabulous dinner... Room comfy.. breakfast was disappointing. Great location... x

Very enjoyable stay. Staff very friendly. Food top class and great menu. Lovely atmosphere (apart from the bumps on my head from the low doorways but it is a very old hotel so my fault 😖 for not ducking. Would definitely go back!

We didn't stay at the hotel but had amazing food in the Inn, delicious, fresh and the price is affordable. We were amazed to find out the Inn dates to 1600's and all the furnishing and decor dates back to the same period. The people there were lovely, the waiters attentive and overall we had an amazing experience. We'd definitely come back to eat there when we're back to the area!

Enjoyed our stay in this historic hotel. The rooms are modern, clean, and Martin and his team are very welcoming. The food is excellent, book a table for evening meals as you wont find any better in the town. would highly recommend.