The Hand, Llangollen in Denbighshire

We arrived on Friday and greeted by a very friendly receptionist, she signed us in. We were given a car park pass . Porterage was very good and our case reached the room the same time as we did. The room and bathroom were very clean,, and we had a good sized wardrobe. Slept OK. Next day went down for breakfast which was self serve but they had everything we wanted. There was no porridge but I only enquired about it and the chef made me some.Excellent seated garden overlooking the River Dee.Highly recommended. Will return very soon.Thank you at the Hand Hotel.

In a good location and really impressive when you walk in with leather Winchester chairs. The reception staff are friendly and polite. The rooms and the rest of the hotel is very dated and not in a good way. To get into the room you need a key but we struggled only to be told the door knobs don't turn just push, so from a security point it may confused people and I'm sure many people have been locked out of their rooms. The beds are small and the mattresses need changing. Not enough sockets to charge in the room. The rooms are really small but there is a massive bathroom, weird. The TV well wasn't even worth switching on it was so small. The dirty brown carpets need deep cleaning or changing. Breakfast was a buffet style not to my liking. Cold tomato slices, undercooked bacon, burnt toast and weak coffee some little improvements would make this place great. The riverside seating and the bar area make this place a great find pity it is let down by the rooms and food.

Great hotel in the heart of Llangollen. The hotel is steeped in history dating back to the 1600's. The rooms are a mix of old meets new. The rooms are clean and comfortable. The view of Dinas Bran from our room was incredible.WiFi wasn't great if I'm honest.Staff were friendly throughout.I found the restaurant/catering staff were slight understaffed.Food was good and well priced.Hotel location is perfect.

Staff were lovely and helpful. Unfortunately the meal i had on the first night was very poor. I felt as if it was an 'anything will do' slapped on a plate. Pie was tasteless chips were reheated. The room was clean but the bed was not comfortable and the shower was not good. Very quiet hotel and the music was tasteful

Service from all staff excellent. View from bedroom was onto the River Dee and bedroom very spacious. Definitely recommend it. We were a group of 13 girls celebrating a 40 th birthday along with our 80 year old mother/ grandmother.

Beautiful location and the staff they did have worked extremely hard but under pressure X We stayed Monday to Thursday before the jubilee celebrations and maybe this dies reflect the fact that staff may have been having time off . However this side did let the hotel down there were times when no staff could be found X Also on the Tuesday evening they ran out of Brandy not good for business at all xx The Rooms were comfortable but some needed an update X And they need more grab rails on the staircases On a positive note the surroundings of the hotel and the outside areas had been updated X The staff were always polite and helpful but they were working under pressure X We would visit again Purley for the dedication of the staff X Hotel was kept clean and tidy again the small group of cleaners need to be commended . .

Loved the Hand Hotel. A teeny bit tired, but spotless and has everything you could need.Brilliant value, amazing location & a fab breakfast what more could you want?There's also a lovely deck overlooking the river. We loved it

Rooms ok, a little snug but sufficient. Breakfast very good, choice and quantity in a buffet-style! Dog-friendly. Lovely sun terrace overlooking the River!

Great location in town just a street away from the centre. Parking. Bar. Nice breakfast. The room had a kettle for tea and coffee, a TV, en-suite shower. Bed was comfortable. Would return!

Awesome place, had a bit of a time out here, they are building a self sufficient patio bar opposite the hotel which I expect to be opened shortly.Hotel bar is great with excellent service, managed to talk to one of the managers who was very knowledgeable and helpful.The guiness with the phone was to prove to Louise I only had a half instead of a pint 😂I did manage to get another half later 👌Another Highly Reccomended place to visit or stay