Mizu Pan-Asian Restaurant in Allerdale

I was very close to cancelling the reservation because I had read reviews that set alarm bells ringing. A real pity we didn't go elsewhere. It is overpriced and the food was incredibly bland. The sushi tasted nice enough but the Katsu curry and the Filipino dish lacked significant flavour. I've never had hard sticky rice until today. The best thing about the restaurant are the views of the lake. We don't recommend eating there.

Below-average food at above-average prices, finished with poor service and illegal practices.We ordered cocktails, a vegan platter, a chicken katsu curry and a ginger and garlic grilled chicken.The drinks were fine, although it took a while for our order to be taken. We had to catch the eye of a staff member to take them.But the food was where we were really let down. The vegan platter was ok, the katsu curry was bland, but the ginger and garlic grilled chicken was the biggest disappointment. It was tasteless and lacked any flavour or spice. This was despite the dish being pictured on the menu with red chilli slices. But there were none served with my dish.So I sent it back, explaining it lacked flavour and did not have chilli's as pictured. But the waitress (I presume the manager) informed me the chilli was in the marinade. But I found that hard to believe as the dish really did taste of nothing.She offered to deduct our first round of drinks from the bill, at which point I clarified if that meant I would be paying for the chicken. I would, she replied, as I had eaten 'most' of it and it was as the chef intended. If it was as the chef intended - why was it served different to how it was pictured - I asked. I refused to pay for it.Our bill then arrived. I'd like to say this was where the unpleasant experience ended.Not quite.The chicken had been removed, but then the surprise - an attempt to overcharge us for our drinks. I've included photos for evidence. There was no warning given at any point during our meal that the drinks prices had been increased beyond those stated in the menus. To charge more than advertised is illegal.After escalating this to another manager (the original one had disappeared at this point), we finally had the bill rectified and were pleasantly surprised that our drinks had been taken off.Save your money and eat elsewhere.

Great food, great atmosphere, great decor. We did the twilight spa before eating in the restaurant. A fantastic evening

Absolutely incredible food from the team at Mizu! The tempura veg was fresh and delicious, the gyoza were perfect and the sushi was absolutely spot on.All made fresh to order and you get to enjoy your food in beautiful surroundings - make sure you pop outside and see the waterfall!I can't wait to return!

Really enjoyed our lunch at Mizu Restaurant. Upon walking into the hotel entrance we were a little lost for where the restaurant was and a lovely guy directed us. The waitress was very friendly and showed us to a table with stunning views of a waterfall and beautiful surrounding countryside.The wine choice was good, and the food absolutely wonderful. We had the sushi platter and sticky (hot) platter. There's more than enough to fill you up and we just had the nicest lunch. Service was really good and chefs said goodbye to us when we left.

First time trying Mizu after hearing and reading good reports. Food and service was ⭐️⭐️⭐️⭐️⭐️. We tried a variety of things of the menu some recommended by staff and some we had saw on the website. It was all fantastic 👌. We will be going back soon

A lovely restaurant in a stunning location. The service however was lacking, a 1 hour wait after ordering for the first of the food to arrive whilst other tables who ordered later received food prior. Bringing this issue up with the staff it looked like our order had been misplaced as it all turned up at once rather sharply. Other than this disappointment the food was tasty and the atmosphere was nice. Hopefully next time these issues are rectified and I can put this experience down to a one off.

What a fab place, beautiful surroundings both inside & out.Service was excellent, plenty of choice for food, and thoroughly enjoyed the afternoon.Highly recommend and will be back shortly.

Excellent restaurant, food was different and something for all taste buds, atmosphere was good, very clean and presentable, all staff were helpful and pleasant, will be back.

A culinary experience everyone who likes Asian food should try. Wonderful food, superb presentation, great surroundings and excellent staff.