The Scafell Restaurant in Allerdale

We booked a night away here for Oct 2021 but as the local mini railway was closed due to severe storms that had washed away part of the track we had to postpone this at about a weeks notice. When I rang they said our deposit was non refundable and we would have to pay the full amount to rebook for the following week or lose our deposit - on that date most of the rooms were already booked and we had to have a twin room rather than a double as they were almost fully booked. Unfortunately shortly after arranging this my mum then took a turn for the worse and became severely ill and we did not want to leave her so asked if we could rearrange our trip for after she passed. Katie said she was sorry to hear this but our booking was non transferable and also non refundable and included a copy of their policy.Other hotels we had also planned to visit in the Lakes at that time were much more sympathetic and we will be visiting these hotels soon and avoiding this one!

I was only in the walkers bar part of the hotel, staff seemed a bit miffed that they had to serve some one, £1.20 for a bag of crisps is a bit much, will use again as there is nothing else in that area

Food was overpriced and overcooked, we waited 90 minutes to order.Friendly staff and decent pint.

Food was decent, room comfortable and staff were very friendly. Me and Daisy set the world to rights!

Food was amazing! Room great. Daisy was a delight behind the bar in the evening, and serving dinner and breakfast during the day, lovely girl. Also our walking tour guide was fab even on a very wet miserable cold day he kept our spirits up and took us out for 3 hour hike !

Nice bar with a great log fire, which is welcome on a winters night. Food decent for pub grub. Glass of red wine was the most expensive I have paid for yet. But probably typical of the Lakes. Recommended.

We stayed here during our hike up scafell pike, it was an amazing location and only a 6 minute drive to start the hike!The staff was amazing and do friendly and funny, the manager, yes I forgot your name like you said I would... sorry 😂 he was so helpful and had such a good character!Our waitress most evenings, I never caught your name, red hair with tattoos, she was just such a lovely person and was also so helpful. The staff loved to see me hobble around after the 7 hour hike that my legs couldn't take but they showed me aome good stretches to help with the pain!I will be returning again! 🤗

Staff were amazing, warming and helpful. We were shown a nice route on the map up to scafell by one of the staff. They have this cosy living room space with a fire which is lovely to sit by in the evening while planning your next day routes or having a drink on the WiFi. Beds were comfy, location is perfect, 6 minute drive to scafell route. Tea room down the road which is amazing. Food at the hotel was super nice, you can see why they've won awards for it! We'll 100 percent be back, thank-you for the lovely weekend ! Carol and Elliot x

The staff at this hotel are absolutely EXCEPTIONAL. Nick, our breakfast server, was a delight as were his colleagues. The staff at the Riverside bar were amazing and just bright, happy people. Lovely fire, very welcoming.The breakfast options and quality are incredible. Eggs were perfect, kippers delicious, the Benedict was superb. It's no wonder they have won awards.You come for the staff and the superb quality of food and service.The condition of the hotel is mostly fine, a few things that you'd expect to be better for the price. Very clean, though and turned over nicely.We loved our stay and the hotel made not being able to complete the extensive hiking we had planned due to storms very comfortable and fun.

Just returned after 3 excellent nights. Visited previously and never disappoints. Dog friendly, very comfortable, clean accommodation. Fabulous position which meant that we didn’t start the car once as we went for some fabulous walks straight from the hotel. The Riverside bar always managed to quench our thirst after a long walk and Nick and the team were always welcoming at Dinner where an extensive menu is served. Jason and Kate on the front desk directed us whenever we required help. Big shout out to the bar staff (sorry we didn’t get your names) who stayed to the end. If you want a lovely break in the lakes with great food, great staff and you want to take your dog then the Scafell is definitely worth exploring.