Asda in Barrow-in-Furness

Do NOT use Asda online delivery! The driver supposedly arrived early and then cancelled my order (without contacting me) when nobody answered. I was home over an hour before my time slot and my housemate has been home all day and neither of us heard anything. Only found out it was cancelled 3 hours later when I finally managed to talk to an actual person on the phone and all I got was a generic apology.I've also had other frequent issues with Asda online delivery (from several stores, not just Barrow) including terrible communication, ridiculous subs (eg. meat as a sub for a vegetarian meal) and waiting over a week for refunds. Today is my limit though, I won't be ordering from them again.

Popped in for a spot of lunch. Cheerful, helpful staff. Lunch was decent, the jacket potatoes are nice with salad.

Dirty tables have to clean them yourself at times. Meals are not that great sometimes the chips are raw or look like they need throwing out. Dissatisfied customer will eat else where from now on.

Went in the store on Friday when visiting the area and used the male toilets.The smell of urine was awful. Will not be shopping there again. 🤢

Mismanaged. A sell out to a conglomerate. I tried to call the store to donate clothing toUkraine Suggested by the samaritans, my call was redirected and then cut off. When did people not matter?Zero stars though the app had me post one in order for me to comment. I only wanted to ask if there was a a collection point. Wouldn't shop there if my life depended on it.

Staff member went above & beyond her duty to help find what I was looking for and I would put Emma forward for promotion or a special reward it great when you get a member of staff willing. To help what ever it takesI felt appetited as a customer. Customer service could not help enough either . I would recommend this store. Thanks to Emma and all staff for a fantastic service.

Went as usual to get big eat crusty cobs only to find none but instead smaller ones which the lady said they are the big eat ones well they are half the size not impressed at all and was told they were sent in there's no baking in-store now a lot of people were looking for them to so it wasn't just me come on asda give us our favourite cobs back let's hope they taste better than they look a very dissatisfied customer

Got everything I needed. Products accessible. Average prices. Good selection. Self service.

Visited Asda cafe recently and the service was very poor.There was one lady on shift which seem to be taken payments, cooking, plating and doing the drinks as well as running the food and drinks and not once did I see her wash her hands...We waited 15 minutes to be served, the lady didn't mention anything to us about not having anything off the menu, she just gave us attitude and a disgusted look even though we were very polite after waiting so long with nobody in the queue!We received our food (for 2) which also took about 25 minutes, the breakfast was missing 1 hash brown, mushrooms and black pudding!Due to the wait we didn't want to bother the lady and wait any longer so we starting eating.20 minutes later, a couple then sat next to us and ordered the same breakfast but received extra food as they didn't have black pudding, (in which we was not told), they also got their mushrooms, 2 hash browns each and an extra sausage each instead of the black pudding!As a paying customer I hope you can see the frustration and maybe your staff need a training or talking too.

Went while on holiday.was in the clothing department looking at coats.went to find staff for help.they were so rude to me.you carnt try cloths there are signs everywhere.we are following boris's rules.that coat will have to go into isolation now. We dont know who's got what.rules are you can try on.cloths supposed to be steam cleaned that's tried.asda big enough company to take this onboard.but not only did one member of staff verbally attack me.then another woman started.they are lucky to have a job without being rude they need the sack.