Costa Coffee in Blackburn with Darwen

Great when they actually give the right person the correct order. Unfortunately mine was given to someone else. My burrito was being heated, I told them I would be back to collect as I went to order some more food from McDonald’s nearby and on my return my order was being opened by another customer like if the Easter bunny had given him a freebie for being on his best behaviour. The staff (2 girls) talked amongst themselves and said “was that order his?” As if I wasn’t even there, I looked back at the burrito munching beast and I’m being polite, I turned back to the staff and said “I’m not having that one.” It was being breathed on by some humongous human-like beast being unboxed like a YouTube review. He had ordered something entirely different and didn’t even have the audacity to refuse when he was handed it. Just shows he didn’t have a single brain cell in his empty vessel of a head aka the black hole to differentiate between a burrito and his order, a coffee with a creamy swirl. Same can be said for the staff, quite frankly I am surprised he didn’t ask for glitter on top. Based on my experience, I won’t ever be ordering here again.

Have this place one star before on a different platform because they often just closed early, or refused to make you a drink because they were closing in half an hour and had cleaned the machine.However that was a few years ago, so perhaps things have changed.Well no, even tho the price list is right there behind their heads they still get the prices wrong, i.e. they charge for soya when it's listed as free like at all Costas.

Nice coffee, nice staff, nice location, just a little tired in the decor inside, but it is a motorway services.

Always a good coffee here, nice friendly staff.

Exactly what to expect from a Costa, seating area isn't great, but it'll do if you can find space

Went in ordered drinks scan card paid and left staff very friendly

Very friendly staff, great coffee and cake and quick service at 10am today. Costa card a bonus especially if you bring your own cup!

Went in at 17.50, asked for a caramel frostino.Assistant says I'm closing in "literally two minutes so I can't use any of the machines"Bit strange as the time stated on the opening and closing sign is 19.00.Found Costa standards have dropped considerably since their takeover.

A great place for a quality coffee and bite to eat. A bit on the costly side but thats to be expected. The quality is consistently high. 👍👍👍👍

Service is always excellent. The staff are friendly and the customer service exceptional. Great for a quick coffee and for a bite to eat with the famiy. There are toilets adjacent to costa. There are high chairs for the children and comfy chairs for the adults! You wont be disappointed.