Wok Star Takeaway in Blackburn with Darwen

I've been eating here for years and had nothing to complain about, ever. The food tastes great and fresh, and I love the service - the girl who had answered the phone was extremely polite, and delivery took around 25 minutes.

Great food! My family loves the food and orders quite regularly - my children always adores the food from Wokstar too, especially the prawn crackers, chili salt chicken nuggets and the king prawn in sweet chili sauce, and asks for more almost every time. My personal favourites are the king prawn chow mein (absolutely chef's kiss); and the egg fried rice. Never disappoints. I will be ordering again!

they massively increased their prices a few months ago which is understandable due to inflation. but then they massively increased them again very shortly after and at the same time reduced the quality of the ingredients. its by far the most expensive chinese in the area and sadly you dont get what you pay for anymore it feels they are ripping people off

Now where do I start? Well firstly let me say I had no option but to give one star, as it won’t let you continue without a star. My husband and I have been going to Wokstar since it opened, which is a good while ago. The last few times we have had re-heated chips and the meals have been warmish. However, one evening we decided to ring and make a complaint. I asked for my money back and I gave the meal back. After a few weeks we decided to give them another chance, to our shock the young lady who I have to say is always very polite, rang us back to say the owner will not serve us and we are not allowed to order again from them. So we feel that if you can’t take criticism and basically have to ban a customer because their food wasn’t up to standard it’s a poor do. Moreover, after all them years we have been a customer and this is what they return back to you, it’s a disgrace. The cost of food was over £30 and they didn’t refund all of it like they said they did. Maybe all them times we have had chips that have tasted funny and rubbery because they have been warmed up a few times over, I should have complaint but I didn’t. So it just goes to show what kind of people they are who own this business. I am a nurse and I work very hard for my money and if something isn’t right why can’t I complain without being punished for it. Anyway they have done us a big favour, no more warmed up chips for us anymore!!! One thing I will stay NO STARS FOR THE OWNERS, and FIVE STARS FOR THE YOUNG GIRL WHO ANSWERED THE PHONE AND RANG US BACK.. Good riddance to bad rubbish!!!!!!!

Ordered last night, food was good, and nice service. Will be ordering again soon.

We have always ordered from wok star never had a cold or bad meal yet. Sometimes your wait can be a hour or so but that tells me the food is being prepared fresh. No complaints whatsoever.

We have previously enjoyed food from Wok Star. Tonight the chicken in the curry tasted sour, as if it had gone off. Both my husband and myself ate a couple of pieces before putting in the bin. I wasn't going to, but decided I should ring to complain. Was told we couldn't have a refund, though they must know we have ordered food before and been satisfied, but if we took meals back, they would replace. After our experience, we couldn't eat anything anyway, so told them we just won't go there again. Hopefully we won't have any ill effects.

Good food, will definitely come again. Although I usually eat Inazuma cuisine, I like to eat the chinese food from here from time to time. The food here is actually quite nice. I ordered the banana fritter as I like sweets (especially popsicles) and some chips, egg fried rice and singapore rice noodle. Delicious and I'll say it again, delicious.

First time ordering in 5 months after a very pleasant ordeal with a new phone operator at the time. Decided to give it another go as it had been a while and my normal chinese was far too busy.The food arrived pretty quick considering I was told 1 hour at least but somehow still arrived cold which was concerning and the quality was average if not poor. I’m really disappointed with how down hill this chinese has got. I used to order regular and I think it’s safe to say after a second try after a bad experience I will not order again!

We’ve used Wokstar for 12 years & rarely had a problem (& when we have it’s been rectified with great customer service)…tonight I was told that the food would be 45 minutes. I rang them after an hour to be told that it was out for delivery and ‘it’s just an estimate, we can’t guarantee what time it will get to you’. Wokstar is a 7 minute drive away from our house & 15 minutes after I phoned to chase up, it still hadn’t arrived & I phoned again. This time I was told ‘everyone is in the same boat, we’re really busy’.…the attitude of the person I spoke to on both occasions will ensure that they aren’t busy for much longer…If we’d been told that it was going to take an hour and a half when we first placed the order, we could’ve made a decision about whether we actually wanted to wait that long or try somewhere else. (I’m guessing that’s why we weren’t told it was going to be an hour & a half)The food was faultless, but if they’re going to lie to me from the minute I place the order, I won’t be in a rush to order from them again.