The Palm Court Restaurant in Blackpool

We got to the hotel in good time for check in to tea, coffee and cake. Our room was beautiful, the imperial is like an old palace. The staff there cannot do enough for you. The beds were comfortable, it was perfect. Loved breakfast, cannot wait to do it again x 💖

Beautiful place, comfortable rooms, and a team of staff for whom nothing is too much trouble. We phoned down to front desk last night to ask if we could have a fan in our room. Within two minutes a duty manager was at our door with one. We will be coming back here.

Stayed one night for our 40th Annivesary.Started with afternoon tea which was excellent and Andy the waiter made the occasion very special.Room was superb with every amenity including the bottle of Proseco.Dinner menu had a wide choice and the food was delicious.Great nights sleep in comfy bed topped off with a well cooked breakfastHighly recommend for that special occasion.The staff are a credit to the hotel.

We had a great time at the hotel. All the staff were very Friendly. We spent 4 days on a balloon event.... they left us to take 11 Monster Birds running around the carpark... 😉Thank you

Great building on the outside but inside the decor needs updating. Hotel room was in need of attention with old dated furniture and appearance. Breakfast was just ok. Evening meal you have to pay for separately and although beautifully presented it was over priced for what you get. Be warned that you have to pay £9 per night to use their own private car park!

The food was excellentMy room was nice as they gave me one of the newly renovated roomsIt was so hot though we asked for a fan and were told they were only given to their special guests. My friend who was staying at the Park House next door came by with one the manager from his hotel loaned me.I’d stayed there a couple of times before when visiting and never had such terrible service before.Every other hotel we stayed at the service was wonderful.Next time if we come we will have to find a better hotel .

We had an absolutely fabulous stay!!! Lovely hotel and lovely staff especially Chris from the number 10 bar his knowledge about the hotel was impeccable nice guy👍. The food was delicious we can not wait to book again.

Fantastic place to stay as Blackpool is notorious for cheap seaside bed and breakfasts. This was most definitely not one of those. A real hotel 😉.The hotel itself was excellent. The lobby, lounge and bar areas were superb.The rooms were a little dated and rundown but still clean and functional. Nice to see a 32" TV, for a change.The food in the restaurant was absolutely fabulous. Reasonably priced and definitely better than 3* pub grub. Could not fault that.Breakfast was similarly very good and extremely varied, which made a nice change. Still a serve yourself buffet style, so you know what you are getting there.All in all, a great hotel in a popular location. We will definitely never take a cheap b&b in Blackpool ever again.

Where to begin.... unfriendly check in. I also think your reception could be more considerate to the elderly guests. I witnessed some off hand and impatient behaviour.Remember they are your bread and butter. I also asked the guy on reception if you served meals in the lounge bar. His answer was yes !!No more information was given. I think more training needed !!.I would like to say your breakfast team are brilliant. Very well mannered and efficient.

Pending reviewvia mobileRemarkable building. However, asked reception about dining in the restaurant and was told it was closed as they where to busy. Had to eat in the bar. Food good but would rather the restaurant. On my way out discovered that the restaurant was open and now fully booked. Lack of communication, something the reception should know as they are front of house and the first person the client sees.Reception is very miserable along with the bar staff. I have a premium room at a premium rate. The main room is very good but the draft through the 3 main single pane Windows is horrendous and the sashes are knocking in the wind.A premium room in my opinion shouldn't have loose tiles in the bathroom and is very dated. Unfortunately it looks nothing like what I looked at on the Internet when I booked directly.Damp in corner of the room as the wallpaper is loose.Its just all a bit disappointing when you pay a premium to stay here and your room isn't a premium and neither are the staff welcoming especially when I regard myself as being polite and friendly with good manners.More