McDonald's - Doffcocker in Bolton

Called in on Saturday, I just wanted a large strawberry milkshake. I stood at the till for about 15 minutes, there was 6 staff stood together chatting (all girls'ish and silly giggley kids) they noticed I wanted serving and continued to ignore me and carry on with there conversation, it's like it was a competition to see how long they could go without serving me and who would break first, some silly girl thing with funny teeth started laughing when i eventually asked was anyone serving and they still did nothing, eventually when I did get served I asked for a large strawberry milkshake and the person who served me strolled back over to her friends once she has served me, they was not busy at all and there was about 2 cars in the drive through and the restaurant was almost empty, the milkshake machine was behind the till that she served me on but obviously her conversation was more important so I had to wait for a long time as after all a strawberry milkshake does take a lot of preparing. When it was clear I wasn't going to get the drink unless I asked them as they had forgot about it I was given a small strawberry milkshake that had been sat there, I told her I had asked for a large one, she pulled her face and did me a large one so every cloud hey 😃 👍 joke of place, worst McDonald's i have ever been.

I usually give it a while before I give reviews because service can be hit or miss at fast food restaurants but I've been going a lot the past couple years and they almost always get my order wrong and the fries are ALWAYS half empty, cold, and usually never salted enough.The staff are always friendly but the fact I always find myself going around the drive through twice or having to come back to fix wrong orders, it's a joke.Don't know if it's something with the management or not but needs fixing because why am I paying for half empty portions of fries

Always anxious before ordering from here. Half empty fries, no salt, cold and dehydrated. Orders given 8 out of 10 times wrong. Will have to go to another franchise in the future.

Every single time I order an Uber every single time without fail (Unless I contact the Uber personally to double check) they forget atleast one thing but ALWAYS the dips u pay for and today they forgot 6 nuggets a chilli dip but put the curry dips in?? 💀💀💀💀 It’s actually getting beyond a joke now it’s like not one of ur staff can be arsed to do anything at all it’s honestly the biggest joke ever

We ordered our meal for table service. There were bits missing when it arrived but the staff were so nice and quickly put it right. There was no questioning. The mistakes were just corrected immediately without fuss and I don't you can get better than that. Full marks to them. The restaurant was lovely and clean too.

Ordered a double quarter pounder meal. They used the grand mac burgers witch were burnt and cold. Told me to park up because they was making it fresh. Wont be going back.

Very disappointing order food at the drive-thru picked up at the second window one of the Mc flurries was wrong we wanted no sauce just chocolate staff member said ok will bring it out to you can you Park up so we did this was at 7:17 we waited and waited staff member came out with a tray of food but alas our McFlurry was not on it we got bored of waiting so we went back around the drive-thru this was at 7.32 we said we've been waiting for 15-minutes for a McFlurry the girl at the window said we've been looking for you around the car park we were parked in order parking number one so that was rubbish they had forgotten us we were given McFlurry with flake we drove off realised the McFlurry had melted clearly it had been sitting around so background we went again by this time it's 745 we were Furious at the lack of respect for customers disgraceful they seem to forget without customers they would have no business this time we spoke to the manager Amelia she was Furious at the service we received she apologise sincerely in conclusion do not settle for rubbish service McDonald's prides themselves on the way they serve people allegedly that's it I'm done

Big mac not as good and all three of us left the fries. Tasted dry and under cooked. Never disappointed meal.

Well first off the app wouldn't work so couldn't pre-order so off we went to McDonalds. We went to this one which we prefer as it's less busy. Food was lovely and staff seemed nice just two things. One: the touchscreen where you order food was being awkward and wouldn't work properly and two: I'm tiny and disabled, the exit consists of two automatic sliding doors, first door opened fine the second one stuck and I had to wait stuck in the foyer until a laughing delivery driver freed me! I laughed too but still.

Some of the staff are nice & friendly, while others arent very good. Orders are often incorrect/missing things/underwhelming.Some staff arent very competant, went earlier today and was placing an order, asked for no lettuce, the employee served off the order assuming that i had finished ordering when i hadnt. When the burger came, it was obvious the burger originally had lettuce on it & it had just been taken off as there were still small pieces of lettuce stuck to the burger and in the box. Ordered 2 large fries and both were served half empty, if i wanted a small or medium fries surely i would have ordered a small or medium, but i ordered large, for a company as large as McDonalds there should be no reason that customers cant get a full set of fries that theyre paying for. Used to enjoy getting Toffee lattes but they were served incorrectly on so many occasions, one night i was served a cup of hot milk.On the other hand some staff members are great, notably Nikola who is happy to help customers & is friendly in the drive thru.The dining area is generally kept tidy, but it isnt clean.There are definitely better McDonalds, but there are also worse ones.