Tim Hortons in Bury

Only got some drinks and a donut but all were nice and fresh. Staff weren't rude but didn't seem interested. Wasn't busy but had to wait a bit for hot drinks. Reasonably priced.

Horrendous place. Service non existent. Staff were appalling, rude, totally unprofessional. Lights out and bulk of seating area cordened off 45mins before closing time. No hot food. Three of us settled for drinks and (expensive) doughnuts. Paid to eat inside but ended up sitting outside on a wall inder tree opposite in the rain as service was so slow (one guy only serving, making drinks etc). Avoid like the plague!!!

Bad (microwaved) burger and filthy place.Not busy but lots of mucky tables. Burger was horrible!

Very bad burger , no flavour to the pattie , bacon had more fat than meat. GF burger overwhelmed by sauce , lattice chips cold. Not happy at all service slow there was only 6 people in the store, would not recommend. Vert disappointed , not value for money

If you're in a hurry or want to sit down at a clean and clear table then you really need to go somewhere else, take away food and coffee was good when I finally got it.

Brilliant breakfast, regularly come here for the £2.49 breakfast meal you cannot go wrong, get at least 3 meals everytime I visit, great value for money and the veggie egg muffin is delicious, hash browns are spot on an how can you not mention the french vanilla latte. Great service each time i visit in Bury, kids love the doughnuts an timbits, keep up the great work guys

Well what can I say. I visit the one on bury new/old road and they are miles better. Got served after 10 minutes in the queue. Sat down for a further 20 minutes waiting for my food. Went to the counter to ask how much longer it's going to be to then be told they've ran out of Ham so I will have to have a cheese only toasties. A few issues really 1. Would I have known that I wasn't going to get ham I didn't go to the counter 2. No apology 3. Food was shocking! Freezing food and the staff are all very robotic with no facial expressions at all! Waited in total 30 minutes for "fast food" which was awful. Should try a small cafe next time instead.

Went in to the Bury branch was so disappointed the disabled toilets were dirty, the hand dryer not working. The lady cleaning the table isn't at was lacking a personality. even managed to spray me with the cleaner, when cleaning our table.The windows were hard to look put 9f as had too many adverts in them, and were filthy. I felt like I needed a wash after coming out!!.The waiting que was very disorganised and you had to walk close to people to get through to the sitting down area, when there was a large empty area they could of used.

Took around 5 minutes for me and the lady in front to get served by colleagues. Even though they acknowledged us, they were all hesitant to serve and tried to look busy in other ways. Poor customer service, with the staff being stand-offish at the till as well! The quality of the food wasn’t the best either.

We placed an order at this branch through UBER eats - NEVER AGAIN!-A full meal was completely missing out of the SEALED bag in which the restaurant said "we rely on the drivers to bring the food" so do this mean the driver ate it? I DONT THINK SO!-Next issue - apparently they don't know the difference between bacon and sausage, because we ordered a BACON and egg bagel and received SAUSAGE instead, with also no sauce....! Honestly, going off the picture attached of the 'bacon', I am rather thankful only one of us had to go through that trauma of biting into that - where did they pull that from? THE BIN??-THIRD issue, we were then missing a small vanilla latte to go with the meal deal, so nothing to wash down the poorly prepared food.-FOURTH issue - ALL hash browns were shoved at the bottom of the bag with everything else (that they remembered to put in there) on top, causing them to go soggy and stick to the paper packaging.-FINALLY - upon ringing the restaurant for some help, the man we spoke to was unbelievably rude and unhelpful and clearly didn't know what customer service was , and I'm sure if he received the same attitude we got he would be APPAULED . He actually turned around and said "what would you like me to do, bring it myself? Because I need to be in work" in the most sarcastic tone ever heard. I think I would have received a more polite response from an inmate and Strangeways!1 star is seriously too high for this place, and I highly recommend the person on the other end of the phone gets some half decent training on customer service