Mcdonald's Restaurants in Carlisle

I've been there to pick up orders as a delivery driver.There is no parking space.The staff is not so kind.The other Mc Donald's on the London road was better.

Took my son for a treat today as clothes shopping, what was meant to be a treat turned into a nightmare. I ordered my son's big Mac with no pickle or big Mac sauce but when we sat down there it was everything I didn't ask for 🙄. So on my way down the stairs I went straight to the front and said the order wasn't right, there reply was ooohh I was looking for you but couldn't find you here's your order, I went back upstairs and sat down to check my son's order to find when I lifted the lid on the bun to find someone had taken a bite out of the burger on top, once again I headed down the stairs to have to shout to get there attention. They apologized and said they would replace it which they did but by that time my meal was cold. I wouldn't set foot in that place again staff diabolical so slow plus well I won't go there.

Arrived at store with plenty of time to be served before catching a train. Placed my order via their self service machine. Charged my card. Didn't give me a number. Didn't give a receipt. Others who came in after me got served before me. In the end I had to leave the store in haste to avoid missing my train. Without my paid for breakfast.

Chips pulled early, burger slipped together and not given the little microwave blast that makes the cheese melt. A common fast food issue for decades, motivate your staff more.

Even for McDonald's this was a bad experience.My son only got 5 nuggets instead of 6, no milkshakes or McFlurrys available. Flat coke and Sprite. Cold burger and soggy chips which have made my partner unwell, veggie wrap that was half empty, dirty table and floors.The whole thing was grim and the food was dreadful. Staff were miserable, unhelpful or AWOL.

Absolutely dreadful. To start with the self serve order points are squashed together at the entrance, they should be turned by 90 degrees to allow far easier access, especially in these times of covid. Meal was junk, six nugget meal came as five, drinks were flat, chips soggy and undercooked and burger was overcooked, chewy and cold!! Bad stomach pains and nausea followed... Cheers McDonald's. Surprisingly, won't be back.

Probably the worst McDonalds in the North West. Wait times about half an hour when they’re busy and doesn’t help that half the staff look like they haven’t a clue what’s going on. To top it off management just look stressed and miserable, the poor staff don’t stand a chance. If you want a mcdonald’s, you’re better off going to one of the other two stores in Carlisle. Would be surprised if this one doesn’t get ran into the ground soon enough… what more can i say?

I'm so disappointed. Is it a hamburger?? McDonald's on Scotch Street is a shame!!!

really nice food but long wait. didn’t help that a voldermort looking character was staring at my wife the the whole time! Overall, decent experience.

Bit busy, gave us old happy meal toys, didn't put monopoly stickers on half of our order which was a shame but it's not that big of a deal I suppose :)