Caffe Nero in Cheshire West and Chester

Nice coffee, service was a little slow

The barista was heavily coughing while serving food and making the beverages - zero protection measures, zero sanitisation. Absolutely disgusting. 1 day later, I got a sore throat and a running nose, what a coincidence...

Great cafe, comfortable seating and friendly helpful staff. Only disappointment was main toilet was out of order

Friendly, helpful staff . Good selection of cakes . Plenty of available seating .

Good service. However coffee was very bitter in taste

I go here regularly, always feel welcome as the baristas know my order without me having to say.

Lovely coffee and mince pie with cream here. Friendly and polite staff.

Lovely friendly cafe in Chester. Great seating area and dog friendly as well if required.

We arrived just before they were closing so the limited food options were to be expected. We came in for coffee and toasties and left with coffee and toasties so expectation met. However, supervisor was keen to talk to the server about shifts which took the attention away from serving and we were unable to ask for our lattes to be served wet. Did it affect our experience - yeah, I'd say so, hence the dropped star. I don't wanna feel entitled. I just want to wanna feel welcome.

Excellent customer service! And their coffee's are superb! 💕☕