City Kebab And Pizza House in Cheshire West and Chester

Easy to order through just eat. Lovely food, arrived fast and nice and hot. Driver was friendly and helpful and was kept updated throughout about order 😊

Ordered a mixed kebab on chips with chilli sauce ad garlic mayo 2 cans of coke 2 bottles of water and a done kebab .....What I ended up with for £17 was a mixed donner with salad 0 cans of coke and 2 bottles of water ...Was staying in a hotel and met the guy in the carpark he give me a bag took my money and then left instantly... I called them with no answer. Abiy of a .... take if you ask me

graft yeah money off yeah and don’t help you when you call them

Very disappointed with our order. Shouldn't be allowed to deliver such dried up bread with slop on. . Its annoying as they know exactly what they are seving up and still deliver sub standard food. My advice is dont deliver pizza if you can't deliver on taste

order of 3 kebab and chips , one with chilli sauce,one with mayonnaise and one plain and x 3 cokes . Only received two which was very disappointing.Tried to ring them up Only to go through to an answer phone , when they were open still but due to close in 10 minutes time .Add today- my partner tried rectify and the man who answered the phone was very rude and threatened my partner with very abusive language and used the words to kill my partner which frightened myself greatly as my address was with them . 😳 .

Food was amazing wife had mixed Keebab chips I had special burger and chips and it was amazing delivery really quick food tasted amazing was still piping hot when delivered this will definitely be our regular takeaway

We ordered a £16 order of pepperoni pizza and a large chicken kebab. Appalling service when we went home with a burnt pizza and a bone dry kebab. Wasn't even in a pitta briad, the stale pita bread was placed on top of the take away box. When tried to complain the employees were very rude and excused it because it was their last order. No excuse. DO NOT ORDER HERE.

Just ordered a delivery from here. Ordered a special burger and the donnar meat was missing. Rang up the restaurant about this matter to get told next time we will give you another one. I asked if there was anything they could do now because why would I order from there again if my food was missing. He was just saying thank you so I hung up as I knew I was wasting my breath. Noticed the pizza was burnt and dry aswel after checking to see if I had got everything else I ordered. One of the pots of garlic mayonnaise was open aswel. On the website it said you'd receive a free garlic bread or Pepsi bottle when you spend £20 or more which I did and never received anything, why put that on if you're not willing to abide by it.

Food is fine, had a great pizza and have had food in the past which is always nice. However today is the 22 Feb 2017 and they issued a 50p charge for card on a purchase of £14.70. Didn’t realise until afterwards! 😒That is now illegal!

Absolutely disgusted!!!Ordered food through Just Eat from here, a pizza, a garlic bread with donna meat on it, some onion rings and a bottle of pop.The onion rings were completely soaked with fat, dripping wet! We had no donna meat on our garlic bread though we were charged for it and by the time we had spoken to staff from the shop over the phone, our pizza was stone cold!We were greeted with an incredibly argumentative individual, instead of helping us was just constantly questioning us what was wrong with the food. After being treated appallingly, we just asked for a refund to which he told us we would have to wait 2 weeks although we paid cash upon delivery?! We told him he couldn't do that. We then had Just Eat phone us as we had requested a refund, Just Eat were very apologetic and informed us someone would be on their way with our money. After waiting until gone midnight, we rang City Kebab &a Pizza House to be told they don't do refunds.. how can you do that?! He refused to even entertain the thought that the food wasn't up to standards and made out like we ordered the food with the intention of just wanting a refund. I told him he couldn't do this to which he replied "well I just have".£20 of horrible food we never eaten, absolutely appalling customer service skills and had to wait up half the night to not get our money back!We will be getting in touch with trading standards and we WILL be getting our refund.Honestly still in shock as to how I was just spoken to, disgusted.Never ever order from here!!!!