The Board & Elbow in Eden

Large town centre pub with generous portions of classic pub food. Choice of real ales and cheerful staff at the time of our visit.

Was working late so came for food before my train. The burger came out and was lukewarm throughout which was concerning coming straight from the kitchen. I naturally told the barmaid and she asked if I would like anything else. I asked for a refund as I had a train to catch and she got the manager. The manager then came out and said the burger was probed at 72.5 which there was no chance, so I suggested the probe may be faulty. He took this badly and suggested I was lying for some reason. He then explained he had personally cooked the burger and not the chef, then explained how they cook 40-200 meals a day and they never have any complaints, which is unlikely as mistakes can be made in any industry. My request for a refund was bluntly denied and he walked away.I will now avoid this venue as the attitude of the manager was appalling towards me. I work locally and will pass an email to colleagues and alert friends locally to avoid also. For the sake of a £8 refund on an undercooked burger they have potentially lost a lot of business. The managers attitude reflected someone under severe pressure, and disvalues the character of the premises and the overall staff who were great.I

Part of a pub crawl through Penrith. A large traditional pub was quiet on a stormy evening. I had a good pint of Tirrel Rydal Pale Ale.

Great atmosphere and the staff very good indeed. Food very tasty and hot and plentiful. The prices are good also, beers a great choice of them. Worth a visit if your in the area definitely.

Came in for lunch. Really nice place and friendly staff. The menu is good and so are the food prices.I was surprised how fast our food was brought out. And it was all really tasty. I'm not local to the area but if I was ever back in Penrith I would definitely come here again 🙂

Steak and ale pie very good, especially if you like a large piece from a pie, rather than an individual pie. Fish and chips, lovely white flakes of fish. Good hearty plates of food. Staff very pleasant too.

We were torn between several places to eat and chose here because the chef said she would cook something gluten free for my sister that was not on the menu. The other three meals were generous, superbly cooked and excellent value for money. A good choice of real ales too. My only gripe is that it is 150 miles from where I live. I will call again when I next visit the Penrith area.

Great place, staff are very friendly, food is amazing, we have been here several times and it never disappoints!!

Great town centre traditional pub. I visited here today for the 1st time to kill some time and have a bite to eat. The service was great. All of the staff were very friendly, polite and cheerful talking to customers like friends.My lager was lovely and chilled with the glass coming straight from the fridge before pouring.!The food served here is proper nice pub grub done well. My food arrived within about 10 minutes and was hot, freshly cooked and well presented.! (food is very cheap too.)The whole pub is very clean (including the toilets) and well maintained and decorated nicely in a modern traditional style to suit the building.Well done The Board & Elbow.!

Very friendly staff, good atmosphere and delicious food. Also, 100% dog friendly, one of the staff brought over a water bowl and some treats for my dog almost as soon as we sat down.