Subway - Widnes Road in Halton

Every aspect of the delivery was wrong. Salad I’d not include actual salad despite the website saying it’s included. One Sandwich had the complete wrong toppings and the other had the wrong bread.To add insult to injury, their phone number provided on Google doesn’t work, so they can’t be called to correct it. Utterly appalling.

Terrible. went in and there was a moderate queue, when I'm finally next in line, they stop serving customers to work on uber eats order.Eventually I'm asked what i want, and there are no meatballs left. the waterbath for them can hold 3 containers, but they only ever have one ready to go. Are meatballs too popular and they need more? or not popular and I'm just the unlucky one whenever I visit?Also one of the women working there was "prepping" the cheese triangles by laying them out on the counter. not on paper or anything, just direct on the counter. I assume it would be cleaned daily, but I wouldn't want cheese full of bits of other peoples food.Walked out, went next door to Graham's chippy and got what i wanted instantly and it was delicious. Avoid this subway.

Placed an order with subway through ubereats, when it arrived neither sub was toasted as requested, the right bread was not used, cheese was missing , 3 cookies and a side of meatballs where also missing. What's the point in them asking you what you want if there going to ignore it and do what they want anyway?. Definitely will not be ordering from here again as this is the second time they have messed up an order, last time we gave them the benefit of the doubt, but this time it just shows they are lazy and incompetent at getting a simple order correct.

They seem to get the order wrong in person or over uber eats. Multiple times I've ordered things they start throwing the wrong thins into the salad and I have to ask to take them out, then when I go to pay and return home to eat - they have given me tiny portions and also some ingredients I didn't ask for still. Staff are either not listening or dim.

If I could rate no stars I would. NEVER ORDER FROM HERE EVER!! I'm not the only one that they have messed up their orders. What is the point if their going to get it wrong and not get what you order. Widnes subway should be closed down with how bad they are!! I'm fuming that we didn't get what we ordered.

Incompetent and miserable staff with the exception of one or two of the women who work there.The big guy with black longish hair who served me on 9th of April has been the worst experience I've had so farI am convinced they're stealing subcard points from customers as I've tested this 5 times now and they've pretended to scan my subcard and 'binned' my receipt so I'm unable to claim them

Awful experience ordering from here through uber eats. Order has been wrong 3 times in a row.This time we were sent completely different things to what we ordered and when asking for a refund were told no because we had asked for one in the past.This isn’t the customers fault but the poor service provided. Wouldn’t order from here Again.

The food is good and tasty but the surroundings leave something to be desired. Not very comfortable and hygiene is adequate but not terribly clean. Staff are efficient but are young and speak fast, therefore don't communicate well and are not as helpful as they could be. I always feel rushed.

Sorry to say that sadly todays visit to subway proved to very disappointing and not of the usual positive subway standard experienced at other subway outlets. The little book of savings is currently being accepted there and we handed in the coupon for two done for £6.99 ( thats 2 six inch subs, 2 cookies of crisps and 2 regular dispensed drinks) we were informed cup drinks only so we askws for 2 hot drinks and was told fizzy fountain drinks only, nowhere on the coupon does it say only cold drinks so we explained that due to medical reasons i could not have fizzy drinks and could we pay the extra difference in price for the hot drinks as other outlets had done this and got told NOooo as the manager will go mad and to have water, we explained I am sure the difference can be put through the till in an other way to which we were asked if we would like to come round and view the till ! It was obvious the staff member did not understand customer service and seemed very unsure of himself. So not as to cause him any undue stress or complicating maths we took the water and ended up buying separate coffees. On sitting down the General cleanliness of the seating really was not clean dispite their being adequate staff on shift for the general busyness of the shop. Overall very disappointing will not be going back and buyer be aware when using your ill in formed coupons !!

Stopped in for a fast sandwich and a coffee, Shop was clean, Staff quick polite "on the ball" not left waiting. The reason I write this review ... 2 of the staff went a long way beyond merely doing their job ... By assisting a single mother with kids, I like to see that, the shop was busy too. So many people are fast to complain about poor service, but slow to commend when staff go the extra bit further to be helpful.