Castle Stone Grill in Lancaster

Where is Castle Stone Grill?

🏠 23 Castle Hill, Lancaster LA1 1YN


Opinions

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Ordered at 11:30pm. Restaurant accepted the order through Uber Eats, almost 2 hours later with no food arrived and restaurant not answering phone. Abysmal service, will never use again.

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Excellent food at an excellent price. Had a lovely family meal here even the kids were satisfied for once.

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Ordered a kids bolognaise for my little boy who is three and it was spicy, he barely ate any of his food. Bless him his mouth must be on fire. It doesn't say there's any pepper or chilli's in the sauce ingredients. I'm really shocked. I can't have and don't like spices , and I had a mouthful I'm glad I did sort of my tongue is still burning. My partner tried some and was confused as to why. The first and probably the last time we order from here. But he's currently enjoying the ice cream

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*DO NOT ORDER*There's a good chance your food does NOT arrive AT ALL.I just finished a 14 hour shift at half ten and ordered around the same time...3 Hours later, my payment has been taken from Uber Eats, and the food is not here.Not only is it not here, but they don't pick up any phones i've been calling for over an hour and there's no updates in the app either.I wish i could give negative stars.

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Been here a number of times for takeaway orders and ordered a few times on various apps too. Due to a problem I accidentally ordered to a previous address but La Casetta sorted the problem and my food arrived piping hot a delicious. I really recommend this restaurant. 5 stat service and 5 state taste!!

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Literally the worst food ever. Threw it in the bin. Took 2 and a half hours to arrive and was stone cold, burnt and awful. Called them twice and each time they told us it was on its way. They lied obviously. They even hung up on us. Avoid like the plague!

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Service was dreadful. Food okay. Wine was off and sent back; still included on bill so didn't leave a tip. Staff ignored you most of the time as they were more interested in getting the fast food orders out. Restaurant seems like an 'add on' to a fast food outlet and was cold and had no atmosphere. Shame as it's in a lovely location.

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I ordered some calamari took nearly 2 hours to come when It came the calamari was inedible, chewy and very very fishy. Felt quite sick after one so had to throw them away.If your looking for some fresh tasty calamari that doesn’t make you sick avoid this place at all costs.

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Unfortunately needed to update my rate and review, it's third time we are ordering and there is a considerable change since 5 month ago...from our first order. Quality of food considerably changed. Meat didn't seamed to be that fresh and the CRAZY amount of salt that was used, made us think that freshness of meat it's covered...so unfortunately will never order from this place again.

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My 1st time ordering from here and they did not disappoint. The best lamb chops I have ever tasted. The children's meals was huge portions and came with a drink of choice and a pot of ice cream and my children said it was very nice and tasty. I highly recommend and will defiantly be returning. Also bonus they don't use plastic everything is recycled and they delivered 10 minutes earlier than advised.

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Frequently asked questions about Castle Stone Grill:
Yes, at Castle Stone Grill you can make a reservation using Lacasettalancaster.co.uk o Learn more.
If you have any questions, you can contact Castle Stone Grill by calling 01524 845222.
64 customers of Castle Stone Grill have given it an average rating of 3,7.