Costa Coffee - Brownlow Hill in Liverpool

Super. Love the place. People are kind and already know my order.

I like coming here when the holidays are on and all the students have gone home. It's quiet and peaceful and I like to bring my laptop and pretend I am working on something important. But really I'm just watching YouTube videos. I did see this really hot girl working there once, and she was super nice to me. I really thought me had a connection. But unfortunately my card decline and I got really embarrassed. I had to use cash, but that was meant to be my bus money.

During my time in Costa I was shocked by how rude, ignorant and immature the staff were. Not only were they rude towards me but also rude to other customers. The girl with brown hair in a pony tale made me feel so unwelcome and uncomfortable that I left as quick as I could feeling upset about what she said to me and how she acted. So instead I just went next door to Tesco to purchase a drink. Never did I think that I would be treated so horribly by a member of staff in a company which is supossedly meant to be a calm and relaxing place. This staff member needs to rethink her actions and be more polite in future. She should be fired.

Good place to chill on weekends as it's quite quiet and you can sometimes get near expiry sandwiches for half price. Coffee no worse than other Costa branches. Free Wi-Fi was fast. Worth checking if library is too packed.

I have a regular appointment here and it is always interestingly busy, but not heaving. Service is good and the location, although in the heart of the university, seems accessible to locals.

Nice coffee shop, staff are always lovely. Food and cold drinks are a bit pricey but same as any other coffee shop.

Ordered americano. Was very weak, tasted diluted, threw it away, will not come back to this branch again. I normally love Costa's coffees and prefer over others.

Staff very friendly and the prices aren't too bad. I don't think the quality of coffee matches other stores but it is fine. The store is clean

Very friendly staff who make you feel very welcome. Would of been 5 stars but the coffee was slightly bitter, even after they changed my drink. Would come back for the service 😀

Great to go to before morning lectures, the staff offer a very speedy service! There is very limited seating though, especially during busy times.