Costa Coffee Inside Next in Liverpool

0 customer service skills. Completely lets down the reputation of Costa. The coffees don’t even taste like Costa Quality. Closes seating area 1 hour before the closing time and therefore turns customers away, wow.

Appalling standards, the toilets are shameful and disgusting

It's great place but still could be little bit cheerful.

Nice. More options for breakfast would have been better.

Really enjoyed the environment there.Unfortunately some areas with tables and chairs feel like they're in shoppers way so you feel awkward when trying to drink/eat or talk as people are walking past constantly.

Great place to come for nice coffee,Staff name ( Kevin ) he is the best.Thanks Kevin for the nice service 👌👍

It's a pity the attitude from staff didn't match the quality of the coffee.A female member of staff with a large tattoo on her forearm really needs to learn how to talk customers.Quiet happy to abuse customers waiting in a queue to be served.Would I return for a free Costa coffee..NO THANK YOU.!!

Bright and cheerful café with good food and drinks, friendly helpful staff. High standards of cleanliness and hygiene measures.

Was in next with my two young sons. We treated ourselves to cake for one fruit for the other, coffee for dad. The costa was clean the coffee was good and the service was efficient. Would recommend.

Nice bright area for cafe,on the upperfloor via escalator or lift.Lots of seating,comfy couches,disabled seating and access,and children's high chairs.Had a lovely coconut flat white today and Vegan jam and nut square-delicious!Staff were lovely,friendly and helpful.Would give five stars if more Vegan stuff.