Costa Coffee - Tithebarn Street in Liverpool

Worst Costa Coffee I've ever visited. Staff are rude and don't care. Don't listen, to busy talking about their night out the night before to bother about the customer hence why there is always a queue waiting

Great coffee, friendly staff plus lean. WC

Terrible service. Employees clearly busy with their lives and unaware of what they're doing, unable to follow simple requests. Asked for two double expressos, had to wait an eternity because they only had 1 cup. After a while, they gave me 1 double and 2 singles, but the double came in a broken cup. Went back, asked for 2 more singles as we were splitting the other 2, but they gave me another double... All the while, the employees appeared shocked that I was refusing to drink from a broken cup and when I complained about the double instead of 2 singles all 3 looked at me like they had no idea what I was talking about.

Very spacious clean and great hot chocolate

A wide selection of food and drinks. The staff are always friendly and helpful. Plenty of spaces available. Nice relaxed atmosphere.

Recently converted from Costa as they sold me a cup and said you get a discount for using your own cup but when I went to get a refill they said go and clean your cup then come back we don't touch used cups so I goto Starbucks now because they are as petty as Costa and they are cheaper

Nice Toffee Penny latte, shops is very clean and staff are efficient and friendly

The big reason I have taken stars off for this is the length of time it took to get served. It was a Saturday morning, maybe 11am, so pretty quiet but it took 10-15 minutes.I don't blame the staff, they were clearly working hard. There was simply not enough staff. Only 2 members to clean, wash dishes, make food, coffees, milkshakes and other complicated drinks. If they had more staff, they'd serve more people and make more money...

Same coffee like all the other ones I've been to. But very understaffed, one man working on his own, but yet I saw another colleague in the back and it only took him another 6 people to join to queu to shout her , even though there was already 5 in the queue. 15 minute wait to be served.

My favourite venue for a coffee break in town. It's a spacious Costa, with a good choice of seating styles. The service is fast and the place is well cared for by the attractive and friendly staff. The atmosphere is relaxed with low level background music.The loos are also well looked after! A good place to eat, drink ,relax and read the papers!