Mcdonalds in Liverpool

Had lunch here with my 6 year old granddaughter. It was half term and absolutely packed. We ordered at the counter as all the machines were being used and there were queues at them. They had no milkshakes at all which was a big disappointment to my granddaughter and it was really hard to find somewhere to sit. I only go to McDonalds if I'm with the grandchildren as they enjoy it.

I know it's half term but no toilet paper and 2 grandaughters desperate for the toilet. After asking staff they sent me to front with all the queues to be given serviettes and had to leave my grandchildren on their own in the toilets....not the best customer service 😡

If I could give zero stars I would, it's nice to see that McDonald's takes so much pride in there customer service!! Anyone who's phoned this McDonald's knows exactly what im talking about!!So a little under a week ago I lost my keys somewhere near the McDonald's on Lord Street. I phoned them up to see if anyone had handed them in. So what I usually do is double check with the staff member that I have phoned the right place.I phoned up and asked if this was the McDonald's on Lord Street and as snotty as anything the women says "obviously, your the one who rang us" so I stupidly apologise and asked if anyone had handed in any keys and she doesn't even bother to check she just quickly say NO and then buttons me!!The worst customer service I have ever experienced!!

Tried to grab a quick cofee. Ordered from the app, had to wait 15 minutes and then order number just disappeared. Cofee was on the counter for last 5 minutes. They didn't have any sugar, gave me sweetener, caused me stomachache. 😢 I don't think I should rate 1 star just because of sugar.

I really don't think they check the orders here. Fries are never salted and cold.. we always ask for no ice in our drinks and we always get ice. Sauces are never included despite us paying for them. Visited a couple of times now and both times had the same issues.

Visted last Friday before rock concert at the phil. Mcdonalds full of teenagers upstairs it was clear a fight had been arranged . Security guard kept telling the girl to go but she wouldn't. Unpleasant experienced especially for families in there with kids. Or just anybody trying to eat your meal. Definitely needs more Security staff sadly its come to this

Dry, cold, horrible and thrown at the box. Update : gave McDonald's another go, 6th Oct 21- worse than ever ( see triple cheeseburger, ) served by minimum wage teenagers whose food hygiene training involves being shown a certificate on the staffroom wall. Cold stale looking food not clinically safe to serve to rats let alone people. Avoid like the plague we are living through and eat elsewhere.

Shopping trip to Liverpool after Maccies I went to the cathedral paid £6 to go up the tower great views ,see the photos

20 minute wait on food after ordering on the self service machine but high quality, tons of seating and options, always manage to find food that caters to my dietary requirements here

I love McDonald's, I wish if they serve HalalI always have to order filet o fish.I also wish if they make the filet fish bigger.I will add the missing star 🌠 if they fulfill at least one of my wishes 😏