Mr Chilli in Liverpool

Food was ok, average.£25 for what is in the picture+ 1 coke diet.£3.40 was for a glass of diet coke (they didnt have coke zero). Coke was warm and flat (probably came from a big 2 litres plastic bottle).We do not recommend.

Walked in for a take away... be careful the Chinese woman tried to charge Me a extra £2 when I pointed this out and offered to show her the price on the menu ... she just said ok ok didnt even bother to look ... has she new what she was doing .. I've ordered here before and the same woman snatches your money has no customer service skills she's robbing people simple has that .Food is just ok nothing special.

I was very excited to try my first ever hot with my family and friends, sadly my first one was a bad one. It took a long time for us to be tended to after sitting down (know this there was a good 5 tables only and 2 of the tables were already finished eating and in total 3 people serving on the floor) when recieveing our hot pot meat/appetisers and soup we did notice we are missing quite a few, and waited patiently, however everyone was preoccupied. We were again not tended to for a long time, and about to stand up a waiter goes into the kitchen for our other dishes. No apologies for the long wait they just gave our missing meats and went off again. We were very unsure on how to even start on our meal. We did not have any utensils to help us with placing the meats and taking the meat out. As the waitress walks past we ask her for oils, and utensils and she aggressively says they are over there. I annoyingly said to her “we were not told it was here, and that their are no signs” she rudely walks off again. I tried to make excuses for her lack of waitressing and people skills, however I have worked in a restaurant myself and that behaviour can easily stop customers from ever returning. It was definitely uncalled for. We finally leave and see on our receipt (same waitress) that we are overcharged. We let her know that we did not purchase that, and she hurries to our table to make sure of it (understandable as she wants to check) however again she acts rudely and no apologies. She tosses the receipt to my auntie and takes the payment. We did not feel welcome. I do suggest if this is your FIRST hotpot, maybe go somewhere else. Not just with lack of customer service but also not worth the money. The meats we had were from frozen and I could taste the lamb in my beef slices, the soup was lacking flavour, we did finish most of it, only because we feared the hefty 15£ charge of not finishing each portion.I’m sure there are more welcoming places for Hotpot, I personally feel embarrassed taking my family there

Food was good, sadly the service was awful and they constantly forgot to bring food out. While I will say it was busy - even when it was quieter service was poor. Waited 40 mins for drinks which seemed a little poor. Don’t get me wrong. Food is good but poor service just lets it down.

Customer service was awful!! Waited nearly an hour to get a flat, warm drink, (should have been cold and fizzy) and an hour and a half for meal order to be taken, then was missing a couple of items from the order when it finally arrived. Have been here before and was lovely, but unfortunately I will not be returning again after this dreadful experience.

Tasty simple food. Worth every penny.

Food was great! Though some of the details in the menu can be a bit misleading. I had the Fried Beef Casserole which I didn't know came with noodles and I ordered rice. Other than that, Gong Bao Chicken and Banana fritz were good too!

We didn't realise the portions were massive and accidentally ordered twice as much food as we needed, taking the extra home. It was extremely fairly priced, really good Sichuan food, especially the hot and numbing aubergine and the pangassius fish. Will be back!

Literally so cool. Ordering online is cool. Ordering for collection is cool. Walking in and ordering to collect is super cool. The people that work in this place are super nice and patient, they rock my world. It's good food for like a super good price too. Its so chill in here. Properly Chinese, I can't read anything on the walls but they're so chill, I'm super white, too. I respect that they have as much patience for me as they do.

Quick and courteous table service. Authentic Sichuan cuisines. The restaurant is kept clean at all times. One of the best in the country.