Starbucks - Ranelagh Street in Liverpool

Lovely iced espresso style coffee with vanilla and extra cream on top good to customise coffee to taste enjoyed it nice for summer morning

Had a communication problem with an employee

ABSOLUTELY DISGUSTING SERVICE! Went in with my very obviously disabled husband to have coffee at 5.30pm, he needed to use the disabled bathroom first before drinking coffee, but the staff said the toilets were closed. Standing outside trying to think where else I could take him for coffee and bathroom, and then saw other customers using said "closed disabled toilet". Could understand her saying that if we weren't going to have coffee, but she could have just said it's for customer use only, at which point we would have told her we were there to have coffee, he just needed the bathroom first. We went around to the Costa by St Johns, who did let him use the bathroom first, and then served us a lovely Cappuccino and Latte.I have been a devoted customer of Starbucks for years, telling people they were wrong for preferring Costa. Now I get why. I am deleting the Starbucks app and installing the Costa one, and will never set foot in another Starbucks for as long as I live. I will also be telling everyone I can, how Starbucks have zero respect of compassion for the disabled community!

Staff doesn't seem to be very customer oriented,either chatting to eachother or messing up orders despite asking numerous times what drink you want.( not just me from what i observed while waiting).Last time I went I was served by a girl that seemed new,had to repeat my order few times and she kept asking what milk to which I'd reply own nut blend..then I gave her my cup,she looked at it and I've asked if I should take the lid off,she said yes,ordered a cake as well then I asked for the code for the toilet and told her that i'll go to the toilet and then I'll come back and collect,she said OK.So I went then when I returned I stood there waiting,never saw my cup being handled.So I stood there for approx 10 minutes seeing other people being served,then she saw me and brought my cake.I still stood waiting for my drink and at the end(about another 10 minutes)I went to her only to see my cup still on the counter by the register and when I required about it she showed me one of the disposable cups In which apparently they made my drink and almost snapped at me that my drink has been sitting there for quite some time to which I reminded her that I handed her my own cup and what I said ,then she asked me if I want a new drink but I wasn't very pleased as I've missed my bus and they just ruined my mood,And i saw on the label ive been charged for a cup...Then after she tried to offer me a new drink few times I agreed.Then moved back to where the coffee machine is,the batista, made me the drink while being in a very sour mood( because of me) then popped my cup on the counter and turned her back on me straight away as not saying here or responding to my *thank you* Not a great experience at all! Never had any problems at any of their other locations I've been to and usually everyone would at least be polite anough to say here and thanks ...

What's new !I am always a fan of Starbucks coffee ☕..always lift up my mood and boost my energy!

Has a room down stairs which we needed for our party which was good, but took ages to get our drinks. Only 2 people working and long queue.

Fabulous coffee. Always done exactly as you want it BUT if for any reason it isn't they will do it again for you. No hesitation

They should have more sitting were you buy your coffee also give trays out as well. They didn't have any and they didn't give them out. I had few orders that I made. My daughter was sitting at the table downstairs to make sure no one took the table. So she couldn't help me carry are orders downstairs. Nice coffee and food staff very nice

Great location, a good amount of seating and the staff are very friendly.This Starbucks is located opposite Central Train station and just outside Clayton Square shopping centre.This Starbucks closes at 7:30pm which is good when waiting for an upcoming train.There is a ground floor with a couple of seats and a basement floor which has more seating and charging ports.I tried the truffle deluxe hot chocolate which is alright, quite thick.The barrister that served me was super friendly and the service was quick. COVID and social distancing measures were in place.I can come here to study in the basement as it is relatively quiet and the atmosphere is nice, not too crowded together.I’d recommend coming during times of need like waiting for a train, the staff are really friendly and the service is quick.

A little bit more expensive than others coffee houses, but always good quality, service, fast and free internet, comfortable seats and plugs to charge your devices.