Subway - Fazakerley in Liverpool

Absolute tramps. Ordered for pick up, gets there at the time to be told its gone but obviously was threw in the bin as rhey were basically ready to walk out the door. Being nice they made the subs up for us and was quite polite, only to get home with 2 wrong subs, wrong tipping the lot. Need new staff for a start or just sell the franchise on or suttin

2 very young staff on who were more interested in their phones than the customer..Cleanliness*2Service*1Toilet....🤮 you have to ask for the key and it's filthy anyway!Why are subway getting this so wrong!

I have been in the store a coupleOf times the last two weeks or so and something has changed dramatically, the store looks like a bomb has hit it, it’s never clean looking, the staff are stingy and rude and don’t have a smile on there faces. I used to come in here and be treated amazing by previous staff (well I have not noticed them there) and now it’s just a in and get out service, the food looks and tastes horrible compared to usual (hash browns do not looked cooked, meat looks soggy and notFreshly prepared). Toasting settings seem to be different to usually it has completely put me off coming to the store notTo mention the manager seems to spend more time in the back on her phone or running round manic while I’m on my visits then helping the clearly new staff at the front, somethings changed at this store and not for the good I’m so disappointed won’t be returning but sad as I used to come almost everyday

No need for how rubbish the salads were yesterday been getting worse and worse. Literally half a tub! Colleague from work brought me back my dinner and tea and literally had to eat them both as they were half a tub. Stop taking the pi** and don't tell me that the spec it's absolutely isn't.Going to Vaughan's now.

I am as regular Subway customer and I would have been lost without this during the last year, a piece of normality in the chaos.The staff have worked pretty much right through the pandemic so I think as customers we should be appreciative.

If I could give 0 stars I would. Utterly disgusting, food mess everywhere. Sauce dripping stains down the walls and things stuck to the walls.Layout is bad as you can not get to the start of the counter.Only 1 member of staff on the counter on a Saturday afternoon. Seemed like she couldn't be bothered, we asked for vegan meatball subs and were basically told we were having ordinary cheese. When we got to pay we were not offered to scan our sub card, when we mentioned it we were told we could add then from the receipt, to then be told there was no till roll to print one off.When filling our drinks I noticed the staff member had a sub card and her mobile under the till. I can't confirm it but I do believe she was scanning it instead of customers cards.

Sorry but place very unclean, only 1 member of staff on, wasn't offered the option of getting subway points and when asked for receipt was told they didn't have any till roll. Only other people in there was a small bunch of local lads and theire mountain bikes..who had not ordered anything. Have attached a photo of a ball of wet tissues that had been thrown at the wall and dried over days. Not nice

New muffins are usually nice but when they're clearly old and past their sell by they're disgusting. Was sold two muffins that could pass as rocks, waste of money and should not have been sold in that state.

This store can be a bit hit & miss. A lot of the staff are are young, & clearly inexperienced , making service slow, need's more than 2 staff on over the busy lunchtime. I'm told there's a new manager here, & the shop does appear cleaner & tidier, with the newer staff being more experienced, very pleasing! Helpful & polite, 5 stars for customer service today! Still lot's of room for improvement, but happy with visit, no complaints, will be returning soon.

Vivian or victoria what ever her name is needs sacking. Rude and unhelpful asked to go the toilet huffed n sighed. Got my order wrong huffed and sighed. Horrible young woman. Honest to god dont know how she got the job. Subway need to look at who they’re hiring. My friends son has had major police troubles with her outside of work too. Shes vile. Would not recommend whilst she works there