The Exchange at Hilton Liverpool in Liverpool

Terrible service. 20 min to take our drinks order - we had to approach staff then another 25 before we received it - again had to chase staff for this.45min for a pint and a gin and tonic (gig sprite not tonic). Staff seating and serving other tables after we came in - other tables also left waiting. And then to top it off the bill came with a 12.5% service charge.what a joke.would not recommend to anyone.

Fantastic selection of gins. Friendly staff. Covid secure.

Really lovely food. We had a Groupon voucher so it was really good value. Nice restaurant and great waiters. Only slight snag was the salsa lesson going on in the bar area, and as there's no separation wall it ended up being a bit noisy.....would have preferred not to have had to sit through that, I was not aware when booking that it would be on otherwise I would have booked for a different time so we could have had a quieter meal. Possibly people should be made aware of things like this when booking. Other than that great, but if I was to come again it would have to be when there's no salsa lessons!!!

Food was delicious, the staff were wonderful and attentive, but the evening was ruined when at 20:15 loud music started thumping out and a dance class commenced, which gets progressively louder.Forewarning to avoid on a Monday would have been greatly appreciated.I would return but I will call in advance to make sure no god awful dance classes are taking place that day, and certainly never on a Monday again.I was tempted to take this down to one star the dance class is so loud I can't even hear my dinner companions, but that would be unfair on the serving staff and the food quality.

Had a Groupon voucher for 2 courses for 2 people so visited on a Bank holiday Sunday to eat. Food was delicious & can't fault the service. Only issue is we still spent a fair bit as pretty much everything on the menu had a supplement charge when using the voucher & we ordered steaks and had to pay extra for chips to go with them!! Groupon voucher seems like a nice gift but be warned you will still end up paying for most of your food.

Beautifully cooked Sea bass on a bed of mashed potatoes. 2 course meal was just enough. Thoroughly enjoyed the dining experience

Very nice restaurant within the Hilton Hotel Liverpool. Good food and decent entertainment too. Drinks are expensive but then they always are in these places so no surprises really...!

My first visit to this restaurant was excellent from start to finish, unfortunately my second visit was not... we arrived half an hour early for booking and as it was empty apart from two tables I asked could we be seated early only to be told no as they were expecting a number of people to arrive.... We sat in bar and only one family arrived! We then returned at our time and yet room still empty apart from three tables!... The waiter came over with menus in his hand, we had purchased groupon voucher so he relayed what we could have and asked did we want extras, I had to ask to see the menu in his hand!. The food arrived, the steak was overcooked and tough. I then asked for dessert menu and waited for a while, I had to ask again.... We left so dissapointed, a clear difference from our first visit, service and food were poor.

Had pizza and never tasted such a dry and awful pizza before even supermarket basic pizzas are nicer! Was very disappointed as wanted my family and I to have a nice meal! The chips were niceHaving said that staff were pleasantCheese board avocado salad and cheese cake were very tasty

The remarkable atmosphere of the restaurant made my dinner pretty pleasant. I ordered a medium steak. It came out perfectly cooked and melt in my mouth. Attentive and friendly stuff performed an excellent service. The restaurant is situated near the hotel bar so I was listening a live singer while eating. The experience was really good! This restaurant is worth to visit!