White Star Hotel in Liverpool

Stayed at this hotel for my sisters Hen Party. Massive spacious room for 6 of us, great kitchen facilities and very clean and modern. Great location for town centre and docks. Breakfast next morning was nice although service was a little slow but would definitely come back again.

What a great start to our mini break! Marlon, on reception, was incredibly helpful when he checked us in this afternoon. Nothing was too much trouble!Housekeeping were quick to help with the air con and deliver the much needed ice bucket and champagne flutes!Add to this the excellent service from all the bar staff on the rooftop and we had ourselves an extremely enjoyable welcome!We’re more than confident the breakfast experience will be just as outstanding, watch this space!

Don't forget to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any place. This site will compare countless booking web sites and usually will have rates much cheaper compared to others! Thank me later! This hotel is the best rated in this area. I've been coming here for years. If you choose this place you won't be disappointed.The hotel and room was beautiful. Staff was so helpful. I am vegan and they accommodated me perfectly. Room top terrace with the view of the Docks was amazing. Can't wait to stay again

Pros - Lovely rooftop cocktail terrace with a view.Nice location, friendly and accommodating staff.Cons - Tables needed a wipe over and lift needed a cleanUnfortunately I didn't enjoy the Espresso Martini, it was excessively syrupy/sweet.Verdict - I would return and recommend for location, and friendliness but would order something different.

Beautiful, nostalgic hotel with an amazing room. I loved our room so much with two beds, kitchen and bathroom with jacuzzi. I wanted to move in! The name of the hotel is not apparent so we were hesitant at first. Parking had to be at a car park. We had many luggages which the entrance unfortunately did not have a ramp, so we had to carry all your items up some steps to make it to the lobby. We enjoyed our stay and the location as well.

This was a hidden gem! Rooms are all creative and different, they were clean, staff was exceptional and it has a rich history connected to the titanic!The roof top bar may be the best place in town to enjoy a drink!I don’t think I’ve ever reviewed a hotel before… that’s how much I enjoyed this place!(Pictures of the building and the view from the bar)

Great hotel, room was so clean and lovely jacuzzi bath! Staff recommended places to eat and drink, no questions were a problem. Due to personal circumstances I went to reception at 2 am to check out and said I was leaving as I couldn’t go back to my room, the manager stopped me from leaving as she said it wasn’t safe for me to walk around liverpool alone at that time of morning, she was very caring and let me stay in one of the empty rooms free of charge, so kind throughout the stay. Would definitely recommend the hotel! Staff went above and beyond, great rooms and great location!

We stayed here on the 21st of this month and received amazing service from the moment we arrived. Danny was really friendly and helpful throughout our whole visit. We really enjoyed the facts he was telling guests about the hotel. He was really engaging with everyone who walked through the door. He told us about the cocktails you could get upstairs, so once we settled in we went to give them a try and they were really refreshing. Our stay here was lovely, all the staff were really helpful and friendly but Danny stood out most for us. Thank you for making our experience so great

We didn't stay, just went to Morgan's Spa for the afternoon. The manager Sasha was welcoming, professional and so helpful. We had the spa to ourselves, the hydrotherapy pool was gorgeous and sauna really spacious and relaxing. There were complimentary teas and coffees as well as chilled water. The changing rooms were very luxiouroys and the seated area very comfortable. The value for money was second to none

The hotel is a wonderful statement on the decline of the shipping industry that provides the building with history. When one walks in the past grandeur and lavish appointments are immediately apparent. Unfortunately even more obvious is the neglect it has faced since. For a hotel that prides itself on a past glory and prices itself according to its history it is sadly poor in quality. We paid a 3 figure sum for one night in one of the rooms, along with a £40 deposit against damage to the room. We were therefore very disappointed to find a hole in the wall and another in the floor. The curtains were hanging off the rails, the headboard just leant against the bed and the rooms were in no way soundproof. (We were kept up all night by the couple in the neighbouring room, and although their behaviour is not the hotels fault. I was surprised to find they were returning visitors.) The decor was very tired and in some cases a poor attempt had been made at maintenance. With the amount of money they charge, maybe its time the whole place had a thorough refurbishment. That being said, the staff were very friendly and helpful. The receptionist came up twice in the night (once at the request of the guests in the room in the opposite side and again after midnight at our request) to ask the wretched couple to keep the noise down but sadly was ignored. He did return a third time at about 4.30am after which they did finally settle allowing us to get a couple of hours. Either way, a change to the ventilation layout might stop the noise being literally piped into our room and a spot of soundproofing would be very helpful. It should also be said that the bed itself was very comfortable. If a refurbishment was done, we may be tempted to visit again.