Nando's in Manchester

Was good to just virtually place your name in the queue and get a text when your table is ready instead of standing around. Service and food was good as always.

The app ordering wasn’t working the day I went with my daughter. Between trying to order on the app and going to the counter to order I forgot to get my daughter’s burger without ketchup. As she could not eat the burger that arrived, I ordered her another which arrived very quickly. A fab member of staff noticed the untouched burger and queried if I had paid for another one. I said yes and that is was no problem as it was my mistake. She straight away went and got me a refund, despite my protestations. Brilliant customer service!!

Went in for a takeaway as it was busy everywhere due to the man city parade. The staff at door was good and directed me to the counter. Very quick service, got my food and out in 15mins! Got the double chicken pitta with two sides. Perfectly made!Even got the cutlery in the bag along with sauces. Thanks!! Shoutout to all the staff especially A***b! 👌🏽👌🏽

Avoid.Long and incompetent staff.20 Mon wait for seats, 40 min+ wait for food despite being empty.The waitress kept trying to charge extra. I had to explain how the nandos menu worked. Meal + 2 sides is a deal. Rather than charging extra for already included sides. She kept saying "it's a new tax that's been added".

Some of these reviews Just show how dump people are… you order and pay on the app. You do your own refillable drinks. Sauces and utensils are all found on the side with drinks. If you don’t know this but yet write a review moaning about it then you really are a sad Karen. (Christiaan Kamstra)

So I enter this Nando’s for the first time, not really knowing that it’s a self serve in a restaurant seating style, so I ordered a chicken grilled burger and Coke Zero bottomless, 10 minutes after the order I get a empty glass?? Told me serve my self, so get myself a glass of flat Coke Zero, absolutely no fizz, needless to say did not go for the refill!! Then get my burger and no utensils?? I’m like even in a food court do they provide you the basics. Honestly any great brand can fail if you don’t have the right people working with you! Not my best experience in Nando’s but know you cannot judge one outlet by the other 957 stores globally.

What a total Joke. Getting an order wrong then being told the grills and tills are off but will get a free meal next time. How can it be free when you leave with no food and no money. Total disgrace. Spoke to the manager who just lied also as he said a refund was offered and then said the tills we’re off so we couldn’t offer a refund anyway!! A company like nandos should be offering a refund and a free meal when it’s their mistake. My daughter and her friend have now left their with no food and no money to get more food elsewhere!!

I am afraid the waiting time and wrapping of my wrap was generally poor and below par of what I would expect from a Nandos. However staff were great, young chap took time to discuss fpl tactics with me, going the extra mile.

Wonderful place with excellent and delicious food. It, understandably, takes a while for your order to arrive, but it's worth the wait and a treat to your senses. Cordial staff and if you are a first timer, they do everything to make you comfortable. They have even got a very worthwhile rewarding scheme which, when compared to that of Tesco and like, is exponentially valuable. On top of that NHS staff enjoy a special discount, too. Only thing we would have had differently is to have been informed of the rewards scheme prior to ordering.

MANAGER GAVE ME WRONG PORTION IN PURPOSEJust been to order Large peri chips in a 1/2 chicken box instead of the normal chips box, this was at 8:45. Chips don’t take more than 3min to cook, it was 8:57, I’ve already missed my bus (which was at the door literally), I’ve heard the manager who was on coordination saying to another guy that the takeaway would take 10 min cause it was not busy (when I put my order there was only one order), and when I asked for my takeaway the girl had to apologise and go get it. When I look at it I had two small peri chips instead of the large in a 1/2 chicken box.Now, they had a manager on coordination (which everyone working at Nando’s already know that’s not good) and she did not put my chips in the 1/2 chicken box because she didn’t want to give me the full portion of large chips, which is 3 spoons, instead she gave me 2 small chips which are 2 spoons. Had to leave because I was going to miss the next bus and I had cold medium peri chips 👍🏽 Don’t even know why I bother giving Nando’s another chance.For £5.50 you could at least give me the right portions of chips.And before you answer to me with excuses, I speak as a coordinator.Now everyone make sure that the large portion of chips that they give you it’s three times the small one, cause they’ll try and scam you if they can, specially managers!Oh, and so you know HOT and EXTRA HOT are the same sauce, you can even see it when they put it on the grill, don’t even hide that there’s no extra hot sauce 😂