Sam's Chop House in Manchester

We came here on a Sunday looking for a typically traditional English dinner, we left after having had the best Sunday roast ever. The food was magnificent and the unlimited gravy was definetly a plus ;) the personnel was very helpful and friendly! Would definitely come here again.

Incredibly disappointed and left feeling ripped off by this once loved restaurant. Booked for a family meal on a Sunday, having visited many times pre-lockdown. We also used their delivery service in lockdown but were incredibly disappointed on this visit today.We were told they were only offering a fixed Sunday Roast menu, which was absolutely fine. Myself and my wife ordered the lamb roast and at £16 I was looking forward to a great meal.However we were given a different wine than the one we requested. The waitress didn't show us the label, just poured it out for taste test and put it on the table. Turns out it was £6 more expensive than the wine we ordered. It also seemed that this "mistake" had occured on 3 other tables.As we waited for our food I saw the table next door receive what I thought was their yorkshire and gravy appetiser....I was wrong...turns out it was a main course on a tiny plate. Now I'm not someone that judges a restaurant solely on the size of their portions...so I thought, well it will probably be of the usual great quality Sam's used to have a reputation for.Sadly I was even more disappointed when my plate arrived. 3 tiny slivers of overly fatty lamb arrived on a luke warm plate. My wife asked for hers to be re-heated...and to be fair....it came back on a very hot plate...but with the same cold food on it.I'd asked for the sage and onion stuffing balls as a side dish and these turned out to be 4 sizeable balls, but at £4 a go I was expecting something more than just deep fried Paxo stuffing that they were made of.We went to the restaurant for a family occasion and when the waitress came over to clear our plates. She asked was everything ok, after sorting out the cold plate. I said that the plate had been warmed but the food was cold, and the meal had been very disappointing and not upto the usual standard."Oh sorry" was the reply and she asked me if I wanted to order any more drinks or desserts.I asked for the bill and got the additional shock of being charged more for the wine than we wanted, and a "discretionary" service charge of £8.40.When I queried this with them they took the £6 difference in wine cost off the bill, but I had to ask twice for them to take the service charge off the bill.What should have been a lovely family meal ended with us leaving with a half finished bottle of wine as the indifference of the staff and poor quality food had left us feeling uncomfortable in a restaurant that had previously had so many great memories.This will be the last occasion I use Sam's chop house and I'm really disappointed that one of Manchester's great food institutions has reached such a low ebb.

Appalling attitude from the so called management. I’ve been eating at Sam’s for years before lockdown and looked forward to it re-opening. As the website didn’t work I eventually got through on the phone and made an evening booking, I was asked did I want to sit in the restaurant or the bar. I prefer the casual atmosphere of the bar so asked to be seated there.After buying drinks at the bar no one came up with menus so I approached the bar to ask for some to be told they do t have any and to look at the chalk bar, which was hidden behind other customers who were reluctant to move. I couldn’t make out which were starters or mains and when I asked was told everything served in the bar were small plates. I was then told they now only serve full meals in the restaurant not in the bar.The restaurant was half empty and no one was eating in the bar at all so I asked the maitre d if we could be served in the bar, nope and we couldn’t be accommodated in the restaurant.The so called manager sent over a waitress to apologise and eventually she came back over to say they would serve us in the bar, not surprisingly we’d had enough of the debacle and left. Appalling attitude from the maitre d and manager, I wasn’t told of the limited menu in the bar when I booked, it would have been so easy for them to have apologised and served us in the bar.

Chicken Superb. Lamb pink one side not cooked t'other. Service on wines good. Atmos what you would expect.

Called in for a little drink ☺️ first time visiting, the food looked good but it was only a flying visit, will be sure to visit again for a bite to eat.

Absolutely amazing food and drinks. Staff are lovely. Been a couple of times now and would go again

My parents really love Sam's Chop House and visit whenever my sister in in town. Last year I was able to order their favourite meal online for home delivery as a treat during lockdow (I am in Australia). I decided to do it again as my parent were visiting my sister in Brighton.I was contacted because my order would be delayed, (I hadn't accounted for the time difference). Joe at the Chop House was really helpful. 10/10 for customer service. I'll be sure to head in when I next get to Manchester. 👍

Happen to passby and saw this restaurant. Very lucky to dine in this restaurant without reservation. We got our table within minutes and when we go in, all tables are fulled. The food is delicious and the beer is fresh. The staffs here very friendly. We really enjoy our dinner here.

The food is very good. The pies are very traditional and very good. Lowry used to come here and was friends with the first owner. Is a bit more expensive than traditional pubs, but the food and service are better and you can even take a pic with Lowry at the bar 😁

I was after a good fish and chips and this place was recommended and I have to say it delivered!Great food. The fish was so fresh and the chips was really hand made, so no frozen garbage! So you can expect to see the effect on the taste.My wife was not that hungry so she ordered a side salad and the restaurant was nice enough to bring a huge salad at the same price.This is what I call customer service!! Well done.