TGI Fridays Manchester Royal Exchange in Manchester

Wow great vibe, service, quality of food and fit out!!! Everything one looks for when visiting a franchise and TGI did not fall short on any of all the criteria!! Opened on time, was clean …. Honestly I can go on and on, but really when you finally find a place that exceeds all your expectations they need to be reviewed so others may also experience the great product the team deliver here!!! Unfortunately no 10 stars available as that’s what it’s worth!! Thank you!

Lovely food, lovely atmosphere, the only problem is there seems to be one few POS machines, so it took us ages to finally get the bill and pay. Other than this everything is fine.

Wow. They can’t even know what franks sauce is. This is the portion they tried to serve me for £4 chips and £7.50 chicken. It’s not even franks sauce.The manager suggests this is how they are going. Then RIP Fridays you are done.She also tried to suggest America menus are different. Nah. They aren’t.

We visited a few weeks ago and had a very disappointing experience.There were dirty cutlery, missing parts of the meal because they were not available on the day but we've not been informed when ordered.The staff was friendly but late to bring us drinks, food, everything even though it was a slow evening with only a few tables occupied.Only giving it 2 stars because the food we did get was pretty good. I absolutely do not recommend the place.

Great cocktails, food is what you expect from a giant franchise

Loved it when they did that garlic chicken with asparagus whatever it was but they don't serve it any more.Many of the girls are chatty with one another and can keep you waiting at times.Despite all this covid affecting the menu the food is superb and it is kinda nice to try something else.If you're going to send dessert out you should check that you have all the ingredients before you bring 80% of it out and say they added more caramel instead.You wouldn't want a customer bringing some of the money to pay for the meal.

We visited this restaurant for a birthday dinner! It was a quiet evening but our host, Alex, really made the whole thing quite special.The menu had something for everyone, whether you are a meat-eater or vegan! Food was good, however we found the vegan cheese too sticky. The vegan nachos were a little plain and were described as chips and humous. Although this is exactly what it was, I think some extra seasoning and even cheese options would have made this more appealing. Alex, our host, was superb. He was incredibly attentive, good fun and had us all giggling. My partner was made a fuss of with balloons and free slice of cake to celebrate! He even took time to write down some of his favourite LGBT clubs/bars to visit, which we really appreciated.My only complaint would be that the restaurant itself was quite chilly. I understand ventilation is needed for COVID-19, however this did prove to be quite distracting for a dining experience - teeth chattering and all! A little warmer, especially during January, and this would have completed a 5/5 experience!

Big fan of TGI came in on the off chance family of 4 quick and effective service to our seats, staff took our orders of food and drinksThe girl who initially served us passed us on to another girl after she had taken our orders. Starters arrived only 3 of them, sadly we finished our starters before the waitress returned to see if everything was okay, however they had a starter missing, the waitress quickly resolved the issue my wife's starters arrived has she was eating two more waitresses turned up with the same starter that was missing and the other waitress was with our mains, They took back to the kitchen to keep warm.Mains turns up beautiful but the only issue was there was so much salt put on the chips/fries all 4 of us left them we just couldn't eat them...Dessert order was taken. Then the waitress went back to the girl who took our order to start with, was told items wasn't on the menu, we picked different items only for the first order to turn up .In all the change in waitress seemed to confuse things maybe a break time?? Also they need to review seasoning the salt was over the top.

so me an my girls went here for tea on saturday. whilst being told we had to wait an hour an a half for a table. (christmas market shoppers) we decided to take a seat at the bar. and it was the best hour and a half of our dayOur lovely bar staff SUSAN looked after us and she was fantastic. we was having strawberry daiquiris and requested something similar in a mocktail and well she did just that. she made what we have now called a #HAPPYSUSAN and it was definitely the best drink at the bar. after having a taste we didnt like our strawberry cocktails so much anymore so much so the next few rounds purchased we had #happysusans and added vodka to make them extra happy. me an the girls recommended the drink to everyone. and would highly recommend everyone who goes here tries a happy susan. i promise you will LOVE it.... susan absolutely made our night she was one of the best bar staff i have come across in a while.... i cant wait to return with everyone else for another round of happy susans... they were absolutely amazingGet one. Get one. Get one.#HAPPYSUSAN!!

Second time visiting here. We booked in advance and it's a good job we did as the queue was out the door.Can't fault the experience other than the waitress gave me and my partner the wrong meals which confused us (the burgers looked very similar)Food was amazing as always! Top notch.