Thomas in Manchester

Surprise birthday treat from my husband. Loved the atmosphere, the architecture, original tiles, and the great service. The corned beef hash really was to die for. We’ll be back!

UNRELIABLE KITCHEN AND STAFFI took my family to Thomas Chop House for dinner last Sunday. I thought this would be the perfect place to take someone who hadnt had sunday roast before - traditional cooking, great atmosphere and service.I called in advance the same day to enquire about availability and to book a table. On the phone I was ensured they were serving food till late and have vegeterian options.When we got there we were informed there were only three chicken dinner roasts left and the mushroom wellington.We ordered our drinks and tried to order the sunday dinner (or whatever was left of it) but were told by another member of staff that there was in fact none of it left while tables around us were being served Sunday roast.We compromised and gave the menu another look. Ended up ordering fish and chips, bacon chop and some seasonal vegetables.Two moments later a third member of staff was dispatched to our table to deliver the "bad news" that indeed they didnt have any vegetables left either.That was the last drop for us and we ordered the bill straightaway.Although staff were apologetic about the situation we didn't feel like anything was done to compensate for the lost time, the miscommunication and utter disappointment. Charging us full price for drinks we wouldn't have ordered in the first place had we known half the menu was not available was pure arrogance.

We went here for a meal while down in Manchester for a trip. I was excited to try somewhere described as a 'Hidden Gem' of Manchester.Firstly, the building itself is lovely, both inside and out. Very quaint.5/7 of our table ordered the rump steak and the remaining two ordered duck. Unfortunately, the waiter came and told us there was only 1 duck left, so one of them also had rump steak.We were brought steak knives. Only problem being, one of them wasn't a steak knife. It was a butter knife. When my friend pointed this out, the waiter told him it just looked like a butter knife but it was, in fact, a steak knife. He then walked off and we compared a butter knife to this knife, and they were exactly the same.Either that or the dullest steak knife I've ever seen. It's up there for the dullest butter knifes I've used, to be honest. It probably should have told us something that the staff couldn't tell the difference.We then had to wait an hour for our food. As I said, they were nearly all steaks. I can understand the Duck would obviously take longer, and they'd want them all to come at the same time. But if that's the case, maybe they should tell us so we're not sitting there wondering if we'll ever get our food. By their own admission they weren't busy, either.When the food finally arrived, it was pretty good. Certainly nothing exceptional, but definitely not bad. I swapped "steak knives" with my friend and, it was definitely a butter knife. You couldn't cut mash with that thing, let alone Medium Steak.We finished our meal and a lady with blonde shoulder length hair served us. She had an attitute straight away, which really rubbed me up the wrong way. My friend told her what we were paying each (we were splitting the bill) and she looked at him like she was offended. She then left the table with the card machine, went back to her till, served a different table, then came back to take our money. At no point did she ask how our meal was, try and make conversation, or anything. We felt like we were a nuisance for being there. Poor customer service and I would expect more from a place that presents itself as it does on it's website.Overall, our experience was mixed. Probably wouldn't come again, but who knows maybe they were having a bad night. I think 3 stars is a fair estimation. Good food, poor service and a long wait time.

Best Sunday roast around! The beef melted in your mouth. Warm inside the place and good service. Good value for money.Will be back again soon!

A small pub but full of character. Really friendly staff and drinks served fast - great place to visit

Very traditional English chophouse. I feel transported in the past and that’s what we were looking for

A nice traditional pub in the heart of the city. Bigger than the frontage might suggest and purveyor of some nice real ale (perhaps not quite the range of a real ale pub, if you want variety). Very good food too. Staff are good and probably better than you might expect of the city centre.

Difficult to fault this lovely traditional pub cum restaurant. Friendly staff and good beers. Seating both inside and outside if the weather suits. Not tried their food but it is highly rated for its traditional English fayre. A favourite place to drink.

Small pub kind of place in the heart ❤️ of Manchester. Definitely on a small side i friendly staff and authentic decor 👍. Also our Manchester plate ( to share ) was tasty and great fun to eat. S see

Best onion rings and iron steak I had so far. I went here for work lunch. Food was great and make sure you have time because the food takes time. Iron steak came with a butter garlic sauce which was amazing. Place does get crowded during lunch on weekdays. We made a reservation ahead of time. Venue is a bit congested so I would not suggest this for large groups. Definitely going back.