Al Pacino in Pendle

Prices are phenomenal considering the quality and standards they have. Chips are always Crispy AF and they run a tight grill, no messing about. No variation with with the product you get delivered never had a bad order never missed something off, Perfect.

Pizza really good, it's a pity they have stopped making pasta dishes as they were really tasty.

I used to go here all the time but over the last couple of years the service and the meals have deteriorated considerably. Staff are rude and have no concept of time and food is stone cold when it does eventually arrive. My 16 year old daughter mistakenly made the error of ordering from here and thought better of it and cancelled within minutes of placing the order. They still attempted to deliver the food having informed her that her order had been cancelled. The driver then harrased my daughter, tried to make her take the food and when she refused, told her she had paid for it and she would now not get a refund either. She had to slam the door shut to get rid of him. 16 and being threatened over pizza and chips! No refund despite several attempts, no excuse or apology either, they just said no! Appalling. Do not go here.

I placed an order but called to cancel it no later than ten minutes afterI got told that this had happened and that it had been cancelledAn hour later had a VERY rude delivery drive turnd up and toll me that I have wasted there time money and food I tried to tell him that I had cancelled the order but he was not having any of it I told him that I cancelled it before the shop even opened but agen he was not happy with thatI asked if I was going to get my money back he told me that that would not happen I will admit that my actions where not the best as I slammed the dore but he did not have to be so rude

We always used to order from this place and we really enjoyed the cheesy wedges but they started to forget the cheese and we gave them a few chances and it became a constant issue. Tries to order again tonight for the first time in a while and the same issue again. I'm done with this place and their constant mistakes.

Well we had a real bad experience ordering here with a horrible driver who I reported. I've bought since and had delivery from others. Tonight I rang for an order and was actually refused due a driver having an 'accident' delivering to me. Not my problem !! I'll never come back. I've been a loyal customer for years and not any more.

Absolutely discusting food. They put a 1cm layer of dry beef under the cheese. Hardly any tomato sauce on the base. It was like biting into cardboard. My Mum called them as we thought this was a joke and they initially offered to send a replacement, then the manager said it would be an hours wait so we could have a free one next time. We said we were prepared to wait the hour as this is inedible - then the manager REFUSED to send a replacement and said "that's how we serve them". Awful pizza and worse customer service. Avoid at all costs. We are now putting cheese on toast in the oven!!

Al Pacino's takeaway has been going for years in Colne (probably at least 15+ years, I remember when it was 'Pizza Joint' before), and they're generally very good. I'm not sure if there's been a change of management or ownership over the years, but I find that the pizzas tend to be generously topped with cheese and toppings.Kebabs are usually good, but if you order a mixed kebab of any sort, you'll find most of it is laden with donner meat, and far less with say Shish or Chicken. Also, of you just order Shish, Chicken, or a mix of the two, you'll find that you're eating mostly salad (assuming you have salad on your kebab). Considering the prices aren't exactly cheap, I'd expect more meat for what I'm paying. Besides being a little overpriced and underfilled, it's usually fairly reliable. Finally, it was a shame that they did away with the pasta dishes, they were usually very nice, amply portioned, tasty, and filling.

Absolutely fantastic food, fresh and hot! Delivery was extremely quick and the service was second to non. The owner, Shaz, is one of the nicest bloke I've had the pleasure of meeting and will be happy to deal with him time and time again.

Ordered a takeaway tonight for myself and my grandchildren. One of the kids pizzas had a hair in it. Called to complain and they made no attempt to rectify the mistake. Refused to replace it as they apparently didn't have a delivery driver as he had gone far away. They called to follow up an hour or so later and told.me that they had discussed with the manager and been told to.put it on their board as "badly cooked" as they are "funny" about hair. Just kept saying that when I call next there is a free pizza waiting for me. Do they seriously think that after service like that I will be ordering again. Absolutely disgusting customer service.