Bannisters Restaurant in Pendle

My husband and I visited Bannisters yesterday , Thursday 7th April , for lunch before we shopped there. We were SOOO impressed as soon as we walked in ! The greeting was efficient and friendly. The whole restaurant was spotlessly clean and as soon as people left tables they were cleared and cleaned very thoroughly. All the staff were happy ,friendly and worked very hard. I had the poached salmon open sandwich which was beautiful and very fresh . My husband had the cheese pie which he loved ! Thank you for your hard work and beautiful food ! Sue & Andyhad the cheese pie which he loved.had

Steak dripping in ranced old oil veg stank of stagnent fridge water uncaring staff with no people skills I complained directly to the mill they to ignored me I've given them 3 opportunities to address this complaint to no available sweet served with totally frozen berries o nmy plate I have photos to support my claim very poor quality of food and service

Visited store today with Hubby & MIL . Lovely food & presentation , however MIL had small fish ,quite shocked when her meal came out as the fish was very small & more like a childrens meal . £9-95 overpriced for size of her meal tbh . Disappointed .

Food was excellent well presented and delicious. Staff where very friendly and helpfull, so really looking forward to our next visit.

My wife and I visited Bannisters restaurant, inside Boundary Mill, yesterday, Monday the 4th of October (2021). We were greeted by a very friendly Maitre ‘d. A waitress then took us to our table & took our drinks order. We ordered the fish & chips which were delicious. The waitresses were all friendly and ALL wore face masks something that I feel is a must seeing as how we are still in the grip of Covid-19. The place was spotless, with tables cleared and sanitised as soon as they were vacated unlike some restaurants that leave the crockery on the table for ages. Well done to all at Bannisters restaurant.

Tiny portions and high prices. My fish and chips for 11.50 had 12 chips and a tiny portion of mushy peas. Then jam roly poly which was really overcooked and tough for 5.00. I'm not in a rush to go back. Prices didn't match the quality of the food we had. Very disappointing.

Poor food and overpriced. I had the fish and chips which was swimming in oil and my wife had the so called steak sandwich which at £9:50 was a rip off, the steak was virtually none existent and the menu says it comes with melted cheese mustard and mayonnaise, if it did I don’t know where it was.I’ve had better meals and cheaper ones at a transport cafe. I also complained to the waitress and at the desk when paying so not reviewing behind their backs. My advice is go for something to eat before you go to Boundary Mill !!!!!!!

Extremely disappointed with the service received. Staff were rude and unfriendly at the point of waiting to be seated. We were spoken to rudely and treated like school children. We were marched to our table and left without a welcome or smile. I expected much more from our first experience here. When I ordered our waitress was brusque and condescending. .when I wanted to order an extra item she kept telling me I couldn't because it would cost extra (?!!) I said that was no problem but once the food arrived and the order was wrong I again told her what I had ordered and she again was very rude and told me off in a sharp voice that it wasn't part of the dish. I again told her I knew and had ordered it as an extra. The whole experience was awful and I came away not wanting to return. .. which is a shame because it looked lovely.

Absolutely disgusted and shocked at what happened today. Have been going to Bannisters Restaurant with family and friends for well over 15 years and have introduced many new customers to it's delights. I went today and arrived at 6.40 pm but the outside entrance was shut. There was, however, a sign clearly stating that last orders were at 6.45 pm. So I ran round only to then be informed by one of the waiting staff that they were closing in two minutes! I protested and advised of the sign outside but all to no avail. Bitterly disappointing especially after years of being a loyal customer.

Wow. Having visited this restaurant quite a few times now I can safely say that I'm incredibly impressed.The cheese pie is my favourite dish on the menu and the portions are huge.Add together the great food and good staff, then this place is worth everyone of those 5 stars I've awarded.I would recommend this restaurant as a must for anyone in the area.