The Pavilion 2 Bangladeshi Restaurant & Take Away in Rochdale
Where is The Pavilion 2 Bangladeshi Restaurant & Take Away?
🏠 231 Spotland Rd, Rochdale OL12 7AG
Opinions
Jahid M.
Excellent food and amazing service. They treat you like family and not as a customer. The manager is very friendly and waiters are welcoming. Always checking up on you to see if you need anything 👌🏼 what a experience! Will definitely be recommending to family and friends.
Samia A.
The food was delicious and the service was nice. Thank you
R
AVOID AT ALL COSTS!The customer service of this restaurant has become atrocious. We had the most horrendous experience tonight from the big man who presented himself as the manager of the establishment.Our order was taken down incorrectly by the ‘manager’ who was clearly not paying attention to us. Food arrived late, cold, and certain dishes were missing despite advising staff twice of the missing starters.We were given some food which a waiter told us was on the house as our food ‘a few minutes late’. However the manager kept insisting that we ordered this food despite us, and his staff, advising him otherwise. He chose not to listen to the waiter who advised us it was on the house.We were charged for the food that we did not receive and for the food we did not order. We asked that the bill only reflect the food we received. However the manager began shouting and was quite rude to a point where the whole the restaurant was looking at us. This situation was highly embarrassing and unprofessional.We explained to him that we did not receive all of our food, the service was bad, we waited 50 minutes for our starters, which only arrived 5 mins before we finished our mains. He began telling me that this is not a fast food place, it’s not a McDonald’s and that our food is never late. I understand this is not a fast food place which is why I am happy to pay extra to attend a restaurant which has a high quality of service and food. We felt extremely belittled by this comment which was repeated a further 3 times. I queried whether he would take the bad service into consideration whilst demonstrating that the chicken was cooked rough but he just laughed at us and ignored the question.When we discussed the bill the manager brought the price down by a couple of pounds. We were not happy with this because we were still being charged for the starters we did not receive. He then told me my husband ordered the free food and didn’t order any starters, I explained that I ordered the food, not my husband, and I specifically pointed at the set menu. We even brought the waiter in again but the manager would not listen.He then charged us more money and increased the price back up. After arguing with us and creating a scene we paid and left. The manager clearly did not have any people skills and should not be a manager. Avoid at all costs.
Avais S.
Absolutely amazing service! Made me and my family feel straight at home. Shelim was a great host, made sure we were comfortable the whole time. And just to end the night after a brilliant experience, he discounted the bill! I can’t wait to come back with my friends.
ashley o.
Went here for dinner on Boxing Day with my fiancé and my parents. Excellent service, excellent food as great value for money. The venue itself is really lovely. Will definitely be our go to Indian restaurant for the future. Thank you for a superb night! Can’t wait to come back :)
Celine C.
Went on my birthday and absolutely loved it! Fantastic food, really lovely attentive staff and fabulous aesthetics. I will be going back regularly!!
Chris B.
Only left about 15 minutes ago and had to review straight away. Phenomenal experience from start to finish. Probably the most welcoming place I've ever eaten in, attentive doesn't even begin to describe every single member of staff. You are made to feel like a VIP by all of them and then the food comes. Fresh, piping hot, tasty and good prices. Easily the best around. Would add another 5🌟 if I could.
Jacqueline P.
Delicious food lovely place can't fault it great service pleasant people very clean decor was nice very comfortable would recommend
Tony K.
Absolutely 💯 beautiful food amazing staff what more can I say loved it so much I booked another table for the following Monday. I highly recommend this place.
Fahmida Y.
I absolutely loved the service here. Honestly the staff are all gems specially our host today Foxy and his colleagues all went above and beyond. Thank you for making my best friends birthday amazing! An amazing experience and delicious food.
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If you have any questions, you can contact The Pavilion 2 Bangladeshi Restaurant & Take Away by calling 01706 526666.
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In The Pavilion 2 Bangladeshi Restaurant & Take Away they specialise in asian cuisine.
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442 customers of The Pavilion 2 Bangladeshi Restaurant & Take Away have given it an average rating of 4,6.