KFC Salford Drive Thru in Salford

Posting this whilst the wait time for my food reaches FIFTY minutes. Fifty! For fast food??? And I’m not the only one, the building is full of waiting customers. Absolute disgrace, I am never coming here again. Why would you when the McDonald’s next door will do it all in under 10 minutes?

If you think being a customer is bad here, try being an employee. Management are useless and rude to their staff.However, if youre thinking of ordering from Regent Rd, I'd advise that you don't. Take it from someone who's been behind the counter. Every cook is unhygienic, they touch bins etc without washing their hands afterward. Chicken is left under the heater after it's cooked for sometimes hours!! We're supposed to chuck things away after a certain point (there's a screen telling us when) but it gets ignored. Also, sides - we are told to take the 'old' stickers off of all the sides (gravy, beans etc) and put new ones on as if they were just made. Heads up: if you order gravy later on in the day, it's most likely from early in the morning.Us new people get put on busy periods and the gang of "OG's" just stand around talking to eachother whilst we get shouted at by customers for being too slow. Meanwhile there's 1000 orders to pack and only 2 of us to do it. They've hired at least 30 people over the course of my time there and nearly all have left after a week or two. They also added a new drive thru system but the old way worked so much better and was easier. Now it's a mess and customers get hella upset/angry at stuff we can't control. If it's not broke, don't fix it. Just goes to show that this place needs shutting down or given better management. Which, btw, is run by the shift runners alone... There's no manager... They also leave after a week lmfao shift runners are gossiping whiny people (apart from Maria, she was actually good). I'm so glad to leave that place. I've worked in other jobs similar to KFC before but this comes out at the top as the worst job EVER. The only good and friendly staff to look out for: Maria, Paul and Alfie. If they're not in then it's pointless.

There is a slight of hand at the regent road KFC they pass the food bag to you with the reciept at the top right hand corner when you take the bag they pull the reciept back into their hand and close it that's why nobody gets to view their reciept or claim a 15% discount and no review done

GROSS!Not feeling well so ordered through Deliveroo. Food was cold and inedible. Batter was ROCK hard so had obviously been sat under the heater for god knows how long (PROB SINCE YESTERDAY) ...ended up chucking most of it and the bits that looked slightly edible the cat got...oh and also I paid for a 1.5 litre bottle of Tango that was missed off the delivery tooAVOID!

Neither Staff amount nor the work efficiency is sufficient, the restaurant should be open at 1100, one of the staff decided to open it at 1120, however, when I want to enter the restaurant at 1125, again they said they need 15 mins more, their words is unreliable, if you can’t open the restaurant on time, you should move the opening time to a later time to avoid wasting customers’ time!!!

Absolutely the worst place/kfc restaurant I've ever visited total disarayment throughout from the counter assistant through to the people organising the food to the management. We sat there for 30 minutes waiting for food before I finally got mine, my friend however wasn't so lucky and after another 10 minutes of waiting requested his money back. There was other numerous people in the restaurant and outside in their cars waiting for as long as we were and most also ended requesting their monies back also. They need to stop doing uber and the others and concentrate on the customers who actually make it to the shop first then when they can actually handle that decide to rejoin the delivery companies again. DEFINITELY needs more staff and the restaurant needs a deep clean. Overall very disappointed

When you’ve walked half a mile just to get a meal and the door is Locked at 8:20 on a Tuesday night. But the member of staff sat eating in the empty just waved us away without explanation . Slightly insulting at best

Really great staff Rachel was very friendly and helpful so much so I spent the time filling in the survey got 15% off another oder bonus

Not had a KFC in ages finished work so thought I'd treat myself BIG MISTAKE. I ordered zinger stacker box meal only received the burger and drink , the burger had seen better days the bun was solid and cold in the middle like was left in fridge and then microwaved . What's the point ? Binned it

Not only was the milkshake half filled in the cups, the chicken was raw (see photo as example) and they also missed a few items off our order! Do not go, not only did we not get what we paid for, it also was dangerous and inedible! Contacted KFC UK with these pictures as well!