Caffe Nero in Sefton

Great staff - friendly, polite and helpful. Great coffee, clean toilets, comfy chairs lovely ambience. All in all a great experience. Recommended.

Always my favourite coffee shops to visit they are just so comfortable I love this coffee chain.

Always liked Nero and this is no different. Great staff, great coffee, and loads of seating too

Went in to claim a free iced drink via O2 priority this morning and got a little extra on top!The O2 priority app claims that I can "Freshen up the week with a free iced drink from Caffè Nero". I do this weekly at various Nero's, sometimes for myself and sometimes ill go and give them to a homeless person because well... the offer is there isn't it?So visiting this store this morning , not only did I get to freshen up my week, I also got a load of huffing and puffing from the jolly old male barista who served me along with being informed that he was 'fed up of having to do these freebies' directly to me along with then deciding to keep on ranting about this to his colleague while making the drink but making sure it was loud enough for me and the person behind me in the queue to hear it. This was very generous of him! :)Upon serving the drink on the counter and more huffing and puffing while keying in the till for me to scan the code, the jolly old barista had slammed the drink down that subsequently upon leaving the store, I'd realised that there was a small split in the cup hence it began to leak. Again, this was above and beyond what the O2 app had as its headline so this was rather amazing for him to offer this 'extra'!I left in high spirits, truly freshened with a new awareness that claiming a drink via O2 priority automatically adds additional weight to a barista's arms and legs meaning that extra effort is undertaken to serve this drink. For that, I can only commend the jolly old male barista and wish him well in his future career in customer service.

Coffee ☕️ good 👍🏼Service good 👍🏼The muffin was fresh 😋I really enjoyed 😉 the experience ☺️.

The coffee here is fantastic plus its dog friendly which is all the better for taking your fur babies too

Great coffee and plenty of seating. Has been a regular haunt for a while and always a pleasant experience.

Great coffee, fantastic service, my second coffee and Nero stop of the day, again exceptional service. I even observed how awesome the staff were at helping persons with very young children. Awesome job of the team at this place on 01/01/2022 - thank you and Happy New Year

Very bad customer service and no one knows how to make the beverages properly. No people are welcome for the staff in this place. This afternoon around 4.30pm I been here for a coffee, no hello or hi just the barista asked me what I wanted ( a guy with curly hair) . He did the coffe really bad and then I asked to his colleague ( a blond girl) if was possible change the coffee because was disgusting. She made a little bit better but still was bad coffe and also she was really rude. I asked please and without disgusting, I said just that the Cortado wasn’t a cortado. I didn’t finished my drink and when I was leaving no one said bye or something similar and they were no busy and standing in front of me and looking at me in bad way!! I think they need to leave this position to people that like this job. Never again in Cafe nero!

Just like any other Caffe Nero. Nice cosy and very friendly staff. Loved the Jazz music 🎶.