Mcdonald's Restaurants in Sefton

Hands down the worst mcdonald's you can go. When going through drive thru Even if you only got a straw they would park you up for 10 mins. Burgers always look like they have been thrown together trying to beat the world record for fastest burger made, so go with chicken selects or nuggets if you do have to go here .

Awful, waited ages for food and when it did arrive it was cold, the drink was flat and Ironically warmer than the food. Order also had items missing (always check my order before I leave). Ended up having to go in anyway to correct order.

So got 3 meals found a hair in the packaging with one of the hash browns the woman on the floor that we told just whent what I put it ontop of my coffee lid to show her so she just went to take the lid and i said no hang on can u replace the hash brown please and she said oh u want a new one I'll see what I can do

Food was piping hot and fresh. Quick service and reasonably priced. Had a meal during mid-day and store was not overly crowded as expected on a Saturday. Nice enjoyable experience. Well recommended.

Nobody expects 5 stars service from McDonalds but this place truly takes the biscuit. The staff are rude and unhelpful and generally act as if serving you or dealing with any simple request is a major inconvenience to them.I too have particulars had problems with the “older slightly larger lady” who works on the drive through mentioned in other reviews. Her attitude absolutely stinks, she is rude and unpleasant and she would be far better suited in a non-customer facing role, perhaps working down a coal mine or similar.

First time making a delivery order from the app. The ordering and the delivery time were spot on but the food was just warm. 30 seconds in the microwave was needed to sort that out. I live 2 miles and 6 minutes away from the store to give you an idea.

Might be easier if they just present to you what they do actually have.... Nothing available apart from the main promo item. Only coffee and bottled drinks and as always, the final insult with fast food, needing to wait in the car long enough to have got a proper meal

Twice i have been there in the last 2 weeks. And twice the fries were cold and soggy. So bad could not eat them.Big mac looked like they had shook the box like a cocktail mixer. asked for extra mac sauce on grand mac, didnt get it, must of thought i said extra lettuce. Staff abrupt..as always! If your looking for a cold messy maccies switch island the place to go

Avoid using the drive through. You end up sitting there waiting at one of the speakers while the other lane are served. When I finally got to the collection window was told to park up. May as well just go in and get your order yourself.

I have visited McDonald's Switch Island for over 10 years and the service has always been a little up and down, but never to the point where I felt frustrated enough to leave a bad review. Today however I got to the final window to collect my families breakfast, after spending £15+ and asked if I could have am extra Syrup for the pancakes. This is something I have asked for several times over the years and have always been given one along with other sauces etc. Today however I was service by an older, slightly larger lady who told me that I had to pay 20p. I had already paid at the previous window and so I offered to pay again. I was told they cannot take card payments, only cash. So I checked my car and found a £1 coin. I then handed it to the lady or refused and said it had to be exactly 20p. Standing directly behind her are 2-3 members of staff serving customers inside and they have 4 tills. I said could she not get me change? She rudely refused and I got the feeling she was being more awkward than needed for some reason. So I'm sat, food going cold trying to just get a small syrup and offering to pay but being told I needed to exactl change and I couldn't pay using my card or phone (in 2022). So, eventually in frustration I had to drive back out and into the drivethrough queue and wait to get back to the first window, where I asked to pay for a syrup for 20p. The man at the window seemed confused, until I explained and he then he rolled his eyes and apologized to me. Finally I got back to the window to collect my syrup and after taking it was told by this lady to "move on" which really was unnecessary. But seeing the way she dealt with me and treated me, wasn't suprising. I understand that food orders can be wrong and mistakes happen, I've had many, many incorrect orders at Switch Island McDonald's and problems, but we are all human and make mistakes. However, I think someone needs to speak with this woman, as a McDonald's representative. She was very rude and made the experience unpleasant and overly complicated.