Papa John's Pizza in Sefton

Don't order from here. Ever. You get charged and the food doesn't turn up. How they are able to stay open is beyond me.

TERRIBLE! Waited almost 2 hours, were told lie after lie, we cancelled it, it turned up, we turned them away, went to Domino's, waited under 20 minutes. Disgraceful from Papa John's, NEVER AGAIN!

Pizza never turned up. After three hours we drove to the store to be told there had been a power cut. Despite speaking to them on the phone a number of times before this and there being no mention of it. Was promised a refund yet after two weeks and many phone calls later this still hasn’t been the case. Will be visiting the store shortly to demand my money back.DisgraceAvoid at all costs.

Amazing place fast delivery pepa johns pizza was freshly made and hot food l recommends this place to my family girlfriend be come back soon thanks 😀

Normally excellent service and ordered from frequently as the lad who only eats nuggets or pizza only likes here. Ordered at 19:41 delivered 2 hours later asked the delivery fella why the delay and gets told new manager. Spent 40 mins on phone trying to get through and no answer at all just an automated message. Then when it did arrive it was dry from sitting under the heatlamp for obviously over an hour.

Use to love getting Papa Jones pizzas, but have ordered from there twice in the last month, 1st time was "okey" thought it was fluke, ordered again today, and pizza was luke warm, not cooked to the standard I'd expect. Won't be making the mistake a 3rd time.

Of you want stone cold pizza 3 hours after you order it, this is your place. Used to be a decent place when it opened.

All pizzas and sides are amazing, and nice friendly driver. Highly recommend.

order number 45045303.Pizza received had missing topping ( Barbecue Drizzle ) pizza was warm and dry slightly over cooked. when I spoke with a member of staff for the pizza to be remade .. she couldn’t find my order and I had to repeatedly tell her my address. she informed me a new pizza would be 50 minutes to an hour because the lack of delivery drivers. she also explained the reason why the pizza would be dry is because it’s a thin and crispy base. I have ordered from this store before and never had a problem until now even the customer service in the past has been brilliant but on this occasion it fell short. next time I want a pizza I will consider other local pizzerias before this papa johns store not because of the mistake with the pizza but because of the poor customer service I received.RegardsTyrone

Enjoyed tonight’s order, prefect just prefect, hot and fresh too. I will definitely be ordering PaPa John’s west derby again