Domino's Pizza in South Ribble

Thought I'd try as a bit of a change. Placed an order for delivery online via the website and when it arrived an item was missing.Delivery driver appolised and asked how I'd like to resolve it (I.e. refund missing item, have it sent out or add it to a order in the future).I initially asked for a refund, but after the delivery driver called called the shop, I was promised the missing item would be set out immediately. Which I thought was fair enough at the time.However, 1 hour after the initial delivery the missing item hasn't arrived and I have not and likely will not get a refund for it.So overall, the delivery driver was pleasent and nice, the food was fair and the initial delivery arrived on time.However, I don't appreciate the shop misleading the delivery driver seemingly and me not getting what I paid for.

Beautiful pizzasreally enjoyed them and very quick delivery...x

Good service and good pizza. Really nice behind the desk here 👍🏼

Dominos customer service have been giving me such a hard time. They delivered to my flat twice before but then started refusing saying the card I’m using isn’t registered to my flat. There has never been any issues with the payment. My friend’s card isn’t registered to their flat but they get dominos all the time. And my others friend’s card is registered back in her home country but they deliver to her address here as well. So I called them to ask them why and the guy kept saying it’s policy. So I told him how they’ve been doing this for people I know but not for me. The guy still refused to help. So I asked to speak to the manager and he hung up on me. I am so disappointed in their team. I would never recommend dominos to anyone. Ever.

I worked for them as delivery driver for 2 days and not get paid. Most of the companies are paying even for induction. They give me Uniform used by some one else and was not even washed. Owner lady is too much bossy and can not tolerate. Keep away from them.

Came to order in-store. Chosen off the menu on an advertised deal, priced at £20.99 and wanted an extra dip. They confused me with two different prices first being over £30 then the second price over £25. Despite me asking for the advertised deal price they would not honour it. Confusing and misleading, and overcharging.In the end I just decided to go grab food elsewhere. What the heck are they playing at ? Wouldn't bother going back.

I ordered online pizza for the cup final waited two hours didn’t arrive. Called the bamber bridge branch to be told they were very busy and would be another 45 minutes. At this point I cancelled my order and asked for a refund. I have still not received this. Spoke to branch four times now getting different people all promising to organise the refund I have emailed head office thru have replied to say they will investigate my complaint but still waiting. I have been a regular customer but will not be using them again. My order was only £19.98 but I have paid for food I did not receive. Very anoyed customer at the moment.

Normally we love Domino's in Bamber Bridge but tonight, instead of delivering 14 chicken strips which I paid £9.99 for, they sent 7, worth only £4.99. I therefore rang up and told them of the mistake and thought to save them, and us, hassle, I asked for a refund of £4.99 for the missing strips. They instead said they would send the remaining 7 strips out to me within 40 minutes. 4 hours later......they finally arrived and were delivered by the same guy who simply shrugged his shoulders when I said, well its a bit late for them to arrive now! They were stone cold and clearly had been forgotten about so went straight in the bin. And I'm still £5 down but can't be bothered with the hassle of complaining again so instead will boycott them from now on. Well done Domino's in Bamber Bridge, you've just lost a long standing customer tonight! Really disappointed!

I ordered Domino's from Bamber Bridge choosing the soon as option. Received a text saying it was on its way, 40 minutes later the pizzas still hadn't arrived. I called and was put on hold, then told the driver was five minutes away. The pizza never arrived. The website said it had been delivered, when I called again no one answered and they had closed.The following day I called for a refund, the staff didn't apologize and just states they were a different manager on shift.I would not recommend and won't be ordering again, I will be fully supporting smaller local businesses in future

Ordered a collection. Was made in time. Got back the pizza was wrong. Rang up was on hold for 20 minutes until they bothered. The man said 10 minutes he'll make another. Got there 10 minutes later and sat waiting for another 20 minutes. This time they got it right apart from the raw bacon. And had to finish cutting it myself. Not what you expect when you pay so much for a pizza.