Roost in Stockport
Where is Roost?
🏠 115 Heaton Moor Rd, Heaton Moor, Stockport SK4 4HY
Opinions
Gloria M.
Really disappointing that you charge almost £3 for a small glass of Diet Coke or other soft drinks . Very overpriced. You might want to reconsider this charge or double the size of the drink Especially when you could walk across to Tesco and get a bottle for £1.
Rory G.
Get takeaway from here regularly. Very diverse menu, tasty and always delivered hot and on time. Recommend highly.
Jessica
Had a really sad, inexcusable experience at Roost on Saturday evening. My partner, son and I came here for an "early bird tea". Deliberately booked early (5pm) to avoid the evening rush and knowing we had a teething toddler in tow! We decided to order little'uns food first as he was hungry and we fancied a glass of wine before eating. Bambino had a minor tantrum, as they do when hungry and teething, but thankfully nothing that wasn't solved with a couple of toys and his delicious food then arriving. Sadly, the latter didn't happen before I was put on the brink of tears by the snooty barman/acting manager throwing a bunch of disapproving looks and raised eyebrows my way, and underbreath comments to his colleagues before turning the music on and up, presumably to drown out "the little devils" short protest. Let's just say, we were made to feel very unwelcome very quickly, decided not to order food and let our toddler finish his meal before swiftly leaving. We actually took the time to raise our grievance with the manager upon leaving - his nearby staff quickly jumped in to defend his attitude, and whilst he was quick to insist we must have got the wrong end of the stick, he made his feelings pretty clear by protesting that our little boy was "nowhere near as bad/loud" as some of the kids they have in. I think his efforts to redeem the situation backfired pretty quickly in one passing comment.I'd also mentioned the fact that upon ordering the kids pizza I asked which 3 toppings were included (assuming the more expensive ones on the menu would be excluded). The waitress responded we could choose any... after the meal were hit with an extra £5.50 for 3 toppings.All in all - a pretty dire evening. 25 quid for a couple of drinks, a kids pizza, and being made to feel like sh*t by a bartender who frankly should re-evalauate his choice to work in the ("child friendly venue") hospitality sector. Bartender concluded with a quick "sorry toy misunderstood and hope you'll be back soon then".My partner and I used to come here lots when we lived round the corner - food and service never disappointed. We won't be back again, the experience ruined our evening and tarnished our memories of what was once a fab little local restaurant.
Rosemary S.
We went to Roost specifically for their ice cream sundae.We had been before and had a chocolate brownie which was fabWe ordered the waffle sundae expecting the same fabulous indulgenceWhat we got was a waffle with a blob of ice cream on top and some fudge pieces scattered !!!
Peter A.
Dry tasteless overpriced chicken dishes.Very disappointing. Very nice attentive table service, spoilt by surly bar tender.
Tracey M.
Really bad experience, won’t return. Chicken was dry .. food was cold and the service was really poor, had to wait nearly 50 mins to get the. Main (we didn’t even have starters) my drink was empty for what seemed a life time. I couldUnderstand it if they were busy, but the staff were just stood at the bar wandering into space. No situational awareness at all.When the food finally arrived, he asked did we need anything else I said yes please a gin and tonic, so off he went to get it. Never arrived. Then the waitress came over for the usual how’s the food question and do you want anymore drinks. I said, I ordered a gin and tonic 15 mins ago, off she went to check and it had not even been ordered. I just wanted to leave at this point.Then to top it all of the take away service they offer from the back of the restaurant but move out from the from front of the restaurant means the delivery guys are in an out of the restaurant in between customers eating with giant red food bags holding them above their heads and the customers as they squeeze though the tightly packed tables and chairs. They need to do something and send the food out the back way. Felt like I was in a truck stop and the seat we were sat in it looked like the food had been flicked off the table onto the pews and not cleaned before the next person sat down! To top it off a big fluffy can tan in from the back of the shop (lovely cat) however the waitress who was serving food picked it up and held it against her apron, put it outside and didn’t even change the apron or wash her hands !! Couldn’t make it upDisappointing, would not return based on this experience
Niko G.
Loved it. The food was amazing, the customer service was on point, and they even gave us boxes for the food we didn't eat to take home for supper. Definitely would go back.
Matt G.
Had a lovely family meal here on a busy Saturday night. The staff were very attentive and all requests were delivered upon promptly. Also, thanks also to the chefs, the food was awesome and prepared perfectly.
Canon Y.
This is a nice restaurant with well trained and attentive staff, a homely feel and a proper wood fire oven. It's just a shame I wasn't impressed by what I thought was going to be their best dish. I ordered a whole chicken and I literally got just a whole chicken with some spicy mayo sauce. The chicken meat itself was dry. I was at least expecting it to come with chips or a choice of sides, but sides are an extra. I love chicken and for a place called "Roost", especially for the price, this was disappointing. The pizza however was lovely thin crust and tasty. Hot dog and burger were spot on. I'd come back again for the service and pizza, but not for the chicken.
Tim B.
It a good place for Sunday lunch! Looking at other tables the Sunday roast was massive! The side salads for the rotisserie chicken also was really good. Had a lovely meal here. 2 adults and a kid came to £50 including pudding and after coffee. Kids meals were a good size. Service was good.
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If you have any questions, you can contact Roost by calling 0161 432 4666.
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163 customers of Roost have given it an average rating of 4,3.