Fresh Filling in Trafford

We had some vouchers from our Tesco Club Card so we went to Zizzi after shopping. When we walked in we were told they were out of dough, so any pizza meal or garlic bread was off the menu, which was quite disappointing. However the pesto and tomato ciabatta was very nice, as were the olives. The chicken rigatoni was a decent sized portion, and tasted good. The wild boar meatballs had a good taste, but the dish was quite wet at the bottom. The loaded fries came and were luke-warm, which again was quite disappointing. Overall it was an okay experience, just a shame there was no dough as I enjoyed the calzone last time I went.

We dined here as a family of 4 last night. Service was superb, food was amazing, drinks and desserts all gorgeous. We are a particularly fussy bunch haha and we were all extremely happy with everything we will definitely eat here again.

Update:After complaining to head office. They took my complaint very seriously. They gave me a free complimentary meal for two, and it was fantastic! I can not fault them I will pull up the star rating to a four the only thing letting them down was the previous experience I’m afraid.Absolute joke! Fully booked up but the restaurant is empty!! The staff were rude and she rolled her eyes at me then proceeded to talk down to me. Then they said “there’s nothing that can do,” well open up the seating area for a start. I then laughed and thought she was being sarcastic, she shrugged and gave me a blank stare. She was incredibly rude!! Please train your staff properly. They are no different from the the people that work at McDonalds, KFC, Burger King or Subway. Actually the people who work at the other venues are friendlier. It’s too bad I didn’t get a of her name, so I could name, she’s a bad representation of your company. She was utterly useless and incompetent, please replace her with a cardboard cutout, you could get more sense out of them. She was a little Vietnamese girl. Please keep a close eye on her and make sure she’s does not “greet” the customer.

Sadly never got to actually eating here today as we were made to feel like an inconvenience with our prams by the manager herself so went elsewhere .If for some reason there Isn’t space / table available that is absolutely fine but I expect to be told politely or at least apologetically that they may struggle to place two prams. She didn’t even try to accommodate us or let us try to tuck the prams in a corner ( there was definitely room- as most tables were empty!)The attitude of the staff member who turned out to be the manager herself was appalling.Some managerial staff training is well and truly required .

Really great food and customer service was excellent! After having my leftovers bagged up, I forgot them on the table, however the lad who had been serving us came running after us to give us them! Would highly recommend😊

Terrible service. Arrived at 5:30pm. The restaurant was empty apart from one other table. Ordered food by 5:40pm. Waiter returned to the table at 6:15 and told me the chef had said my dish was not available. I re-ordered, however asked that there wasn’t any delays with the food coming out at the same time as my family. Given all assurances. When the food did come at almost 7pm it was cold! The waiter didn’t seem to care neither did the other staff! Avoid this place if you’re looking for somewhere that cares about customer service.

Very pleasant and well mannered girl waitress but men seem to concentrate on women as requests for drinks, cutlery and condiments were ignored. Great rustic pizza.

Great Italian restaurant in Trafford centre next to the entrance to the cinema. Clean and tidy, all Covid measures were in place. Good/friendly service, lovely food, nice coffee. Well, we went on Monday and it was lunch time, so it wasn’t busy at all, that’s why the service was great and the food came quickly and hot. Ravioli with goat cheese and spinach were absolutely delicious 😋

The food was lovely and wasn't waiting too long for it to arrive. However, my friend and I decided to have a large glass of wine each too, with our meal, as it looked cheaper to buy than their own bottle of house wine and when it arrived, a half full glass each of wine. Average looking glass size at that too., for £7 odd., quite expensive. If they offer corkage, bring your own ahead instead., I would be tempted to return!

Gluten free ! Nope don’t bother absolutely disgusting. Find the worst pizza base in the shops and under cook it. That’s what I can only describe how it was. My wife had a tasty pasta but way under cooked